Williams Medical Supply Inc
1501 Church St, Nashville, TN 37203
|Mon - Fri:|
Fax Number: (615) 321-5287
TollFree: (800) 621-3580
TollFree: (800) 612-3580
Williams Medical Supply
William's Surgical Supply
Williams Medical Supply, Inc.
My thanks go out to WMS for going above and beyond the norm in delivering my urostomy supplies to me. Recent back surgery and subsequent complications has prevented my personally picking up supplies,yet an employee took the time to deliver the items directly to my home. That's true customer care!
Wow, it hasn’t even been 5 months since my last negative experience with this company. Once again, my medical needs have NOT been met by Williams...nor will they ever be in the future. I’ve been asked to take my business elsewhere, for calling them out on their pitiful customer service. They did not have my urostomy supplies in stock, said they would order them from the manufacturer for direct shipment to my home and that they would be here within the week. Acceptable arrangements, however 2 weeks later I’m still without my supplies and Williams has neglected to inform me that the manufacturer is notoriously back ordered and this is an ongoing problem. Not once did Williams contact me personally to discuss the problem. That is NOT behavior and service one is supposed to associate with a company of their SUPPOSED caliber. Now with my supplies exhausted and my wife out of state dealing with a pending family death, I’m left to fend for myself, bedridden due to recent surgery. I justifiably relied upon their professional assurances that I was being treated in a manner commiserate with their stead in the medical community. I guess this is what has become of customer service and professional behavior in today’s society. Williams Medical Supply, you’re an embarrassment to Nashville. Shop elsewhere folks!
12/15/2007Provided by Citysearch -
We were in Nashville to see the Rockettes on 12/13/2007 and my wife had sprained her ankle. We were loaned a wheelchair at the Cool Springs Mall for her to do some shopping the night we arrived and noticed Williams Medical Supplies on the side. Nick at Wms Medical was very helpful in assisting us with a daily rental of a wheelchair so she could go see the Rockettes and do some shopping. I highly recommend these professional people to anyone needing medical supplies on short or long term basis. It sure made our trip alot more pleasureable under the circumstances.
09/19/2007Provided by Citysearch -
I this morning, I found this site through your search engine, and became a new member.
I did so, mainly to say:
As a new customer, I learned yesterday what a fine company this is.
Yesterday, I had special needs for their services, and for awhile was not sure that I would be able to do business with them, not because of them, but me!
I soon found out that I was wrong!
They loud and clearly informed me that I was wrong.
Now that I have read their home page introduction, I can assure anyone that this is a truly honest and dedicated company, that does exactly as they say that they will!
It says, I may ber the first to write a review of their company and web site. I feel quite privileged to do such and loudly!
Ratting 5 stars *****