ROMA Pizza and Pasta
3101 Clarksville Pike Ste 4, Nashville, TN 37218
No coupons available
04/22/2010Provided by Citysearch -
DO NOT SPEND YOUR MONEY AT THIS LOCATION. I orderd a calzone without mushrooms, I get my food and find a mushroom in it. My daughter is allergic to mushrooms, so I take the food back in, every bit of 3 mins of getting my food. I show the manager the mushroom and remind him that I asked for no mushrooms. He reaches into my food picks up the mushroom, throws it away and says there are no more mushrooms in here.(are you serious) I stress the fact that my daughter is allergic, he says she will be fine, there are no more mushrooms in there. He says I will not redo your order. So I ask for my money back, he says no! He finally decides to fix me another calzone but he bitches about it and throws stuff around. I call the police but they tell me it's a civil matter. I ask to speak to the manager he says I am the only one you can talk to.He was rude and unapologictic, it was unbelievable. I will never eat at any Romas Pizza again. If someone messes up your order how can they refuse to refund your money. I am trying to get in touch with corporate, his behavior was beyond unprofessional and unexcuseable.