In mybook® Food Collection (edit)

Added to your food collection.
Removed from mybook!

We took this business out of your food collection.

EXPERIENCE THE FLAVOR OF NOW FROM YOUR NEIGHBORHOOD PIZZA HUT IN NASHVILLE.

General Info
Get oven-hot pizza, fast from your local Pizza Hut in Nashville. Enjoy favorites like Original Pan Pizza, Breadsticks, WingStreet Wings, Hershey's Chocolate Chip Cookie, and more. For customer support please reach out to our national Pizza Hut channel at www.facebook.com/pizzahutus
Hours

Regular Hours

Brands
Pizza Delivery Pick-Up Carry-Out Wings Gluten-Free Restaurant Pizza Delivery Breadsticks
Payment method
debit, amex, cash, diners club, discover, master card, visa, all major credit cards
Price Range
$$
Categories
Restaurants, Pizza, Take Out Restaurants, Fast Food Restaurants
Other Information

Good for Kids: Yes

Take Out: Yes

Cuisines: Take Out, Fast Food, Pizza

Bike Parking: Yes

Attire: Casual

Takes Reservations: No

Price Range : Average

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Will T.

01/05/2015

Overall

Continues to be bad service. Went to the lunch buffet and the host needs to be retrained. He needs to be taught that you seat people in order they walk in. Don't start with the people who walked in last that are your friends. I know there were three of us that turned around walked out because of that. Plus the only empty tables were filthy and no one seemed to be interested in cleaning them. Good place that has gone to DOGS literally. I give it zero but had to give a star to get this online.

gibbs0113

12/02/2012

Overall
Bad Customer Service

This franchise of Pizza Hut doesn't give the best customer service in my opinion. Whenever I went, I got the feeling I was bothering the staff. Also, their system was down a lot which caused excessive wait times. I now use another franchise under what I presume is different management:(

NashvilleWinters

06/01/2011

Provided by Citysearch - 
Overall
Worst Pizza Hut Dining Experience I have ever had

Worst experience I have ever had in a restaurant or a Pizza Hut. The servers were rude, the pizza was cold. I went in for the buffet at 1:00pm, first words out of the hostess mouth was they closed in 30 minutes. Then I was seated at a dirty table, no silverware, no napkins and no drink. When I finally did receive my drink it was not refilled for the entire visit. (Other customers were taking their drinks to the cash register to get a refill. Then being treated rudely for doing it.) I was ignored for the remainder of my stay

At 1:25 the hostess, Rain, seated two more people then told them she hoped they knew that no more food would be put out on the bar since they closed in five minutes.

It was no use to speak with the General Manager, he was behind the counter watching as his employees and hostess were rude and abusive to the customers.

As an added bonus, I live less than 3 miles from this Pizza Hut. Both this location and the Murfreesboro Road / Bell Road location refuse to deliver to my house.

I would not recommend either location to anyone, for pizza or for service.

farethoughts

09/01/2008

Provided by Citysearch - 
Overall
1.5 hours for the cold wrong order

This Pizza Hut *used* to be great, with Friday night delivery in under 45 minutes.

BUT something has changed in the year or so. Every time I order from them, I wind up with a credit because the delivery takes at least 1.5 hours, even on a weeknight, and the pizza is always room temperature. Half the time, my order is either wrong or the toppings are incredibly skimpy, but my ticket has always been correct. I haven't had ordering problems, but the delivery folks rarely apologize for the delay, and most of them simply claim that it takes an hour to drive the six miles to my house. The people there are nice about their mistakes, but that's not the point, and I don't think they're learning from them.

I haven't eaten inside, but every time I drive by (and I do often), there are about four workers sitting on the steps smoking and chatting with friends. So, I guess they're either slow on Friday nights when other restaurants are packed or service is poor.

Finally, what's up with the editorial review? I have written restaurant review professionally, and this one is about as generic as saying that the Earth is a floating orb with living things, water and oxygen. It's not a review but Web copy.

reggic

12/26/2007

Provided by Citysearch - 
Overall
order twice because they will loose your first order

After an hour and a half after placing order, I decided to call and ask for a status on my delivery....... no where to be found. Order was taken by a young lady that I had dealt with before that needed some proper grooming in language and ettiquette before she ever answers the phone again. Not the first time coming in contact with this young lady, the last time order was in left field from what I ordered. Management did offer another delivery, yeah, I can wait another hour and a half. I'm way beyond leniency for customer service, I've done it for years but this is the final time I deal with Pizza Hut. As long as she's there, better order chinese.

Feedback