Beware the ten day return policy. My wife reserved a pair of boots, by phone, after seeing them on Instagram, with the proviso that she would not be able to pick them up for ten days as we were going out of the country. "Not a problem" she was told. Just give us your c/c details over the phone ! However, when she discovered they did not fit, three days after picking them up she was told the store has a ten day return policy so store credit only. At the very least she should have been told that up front.