Very knowledgeable and patient staff. Called about updates on repair; thorough and timely. A good place to buy computers too.
We went here for macbook repair - it went fast, to the point and as discussed. Staff is kind and knowledgeable.
What I value and appreciate most is Pete's sense of honesty integrity. I totally and completely trust his judgement and expertise. Pete not only seems to know more than God (or at least as much) in relationship to computers, but he is fair and honest. I know of one occasion where he found a solution for a virus that there wasn't a fix for, the virus was that new. Once he quotes a price (which is extremely reasonable), he will not change it no matter how long it may end up taking him to resolve an issue. In addition, he refurbishes computers. I bought one recently for 1/4 of what a brand new one would be. Granted, it is in an older shell, but the inner workings are faster than a speeding bullet! I HIGHLY recommend his services to anyone who needs their computer fixed or replaced. He even answers questions over the phone . . . at no additional charge!!! I will always take any compute needs I have to him. It would be insane not to!
I'm pretty tech savvy, but never get excited about all the new stuff that comes out..i have several programs that I still run on XP because they don't on win7..or 10..I needed a pc with xp..Pete had exactly what i needed,..I maxed the ram out and added a sound card for my use..and couldn't be happier..in fact I soon am going to donate several pc's I have lying around as well as buy another one from him..Pete knows his stuff...nuff said !!!!!!
Uplo sales & service is one of the top computer repair companies in Nashville, Tn. The service provided was prompt, professional and very educational. The ownership has great integrity and takes pride in providing quality products at affordable prices.I highly recommend Uplo sales & service for purchasing PC's and other computer repair services. Also, The company will additionally recycle your computers and accessories.
We saw an ad Uplo was running about 5 years ago, and what a find! Uplo is now Always our Go-To Source for any computer needs, either buying or repairs. We trust them because everything we've bought has been exactly what we wanted and needed, and it's great to be able to pick up the phone and talk to a real, live, Really Computer Savvy person. And get great prices too! We are sold and solid customers, glad to have stumbled upon such a good business! On a scale of 1-10, Pete and Co. are a 19+ !!!
Terrible customer service! I brought my laptop to install Windows OS on it. First, they didn't have a charger for my MacBook, so I had to make another trip home. Well, maybe they aren't supposed to have it, but they claim they provide IT services and sell computers, so they should have cables for laptops! Ok, I can live with that. Another much bigger issue. When I came in to pick it up (the guy called and said it's ready), it turned out all he did is wiped clean my laptop. No OS installed. What the hell? He should've tested it and made sure everything is working! He apologized and said he'll call me back by 7pm and assured it'll be ready to pick up. Guess what, nobody called me. He took my computer, didn't answer none of my calls, next day I called 3 different numbers for hours.What if I had to leave Nashville yesterday for vacation? Or had an important work and needed my computer? Or just out of town and stayed there a couple of days and then had to leave? The guy just disappeared and his office is closed. So he finally called me back in the afternoon and told me I'll get my laptop by the end of the day. He asked if tomorrow is better and I said I need it asap. Then at 9:30 pm he said it's ready and asked if I want come tomorrow. I came at 11 am next day. The office is closed. I started calling all the numbers I had and finally spoke to his partner, I believe. He called that guy and confirmed he is coming soon. I wonder, why he returns calls from his partner, but ignores his customers?!Finally he showed up and got my laptop. Looks like he did the job, will see how it works. Maybe it's a quality work, but I hate when people feed me with false promises. He should've told me at the beginning it's gonna take that long, so I wouldn't rely on my laptop which I needed these days.
Was fortunate enough to discover Uplo sales about 6 months ago. My husband uses a computer on a limited basis for his business and no one wanted to mess with his needs. Mr De La Cruz was happy to personalize his computer to suit only his needs. Very professional, extremely welcoming and will help you above and beyond what you pay for. Which by the way was the most reasonably priced place for this type work I have ever found. Also six months later had issue with computer with power surge. Called him up, he told me to run by with tower and he had it fixed in 5 minutes and cost me hardly anything. Will continue to take my business to UPLO. Have extra cards for others as well.. Thank you UPLO!
There is no one else that I would trust with my computers... UPLO Sales is my only choice when I have a problem with my computers. We even use him at work now and my boss raves about him as well. They are honest, upfront and honor their work... If you have problems or questions, they take the time to explain and give you the best options. If they can't fix it, no one can...
This is the best place I have ever used for my computer needs. I have been using this company for over 5 years. I am pleased with the service, the quality of work, the guarantee of the work/product, the prices and the staff. Thank you Uplo!