Having been a customer of WMS since my surgery for Stage 4 cancer surgery almost 6 years ago, I was totally taken aback today when I attempted to purchase my urostomy supplies. I was met at the counter by a surly lady, who became even more unbearable when I gave her my new insurance card. She throws out an "Oh great" and heads to the back to verify my insurance. After 5 minutes, she rudely shouts out my name from the back of the store, comes to the front stating that she has never seen that insurance carrier, despite the fact that WMS is listed on my authorized providers. She was more than willing to accept a cash payment and then I could file a claim for reimbursement. I pay an ungodly premium each month to avoid out of pocket costs. She obviously never even called the # on my card to verify coverage. Service quality has steadily declined over the years and I CANNOT in all good conscience recommend Williams Medical Supply for your medical needs.
11205 Lebanon Rd # 4123Mount Juliet, TN 37122
From Business: Looking for Tennessee medical jobs in Primary Care? New IM, FM, FP, and EM physician opportunities are syndicated on our employment job boards daily. Visit one of…