What You Need to Know About Traditional Water Heaters »
Decide if a traditional water heater is right for you, and how to find the right one.
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Water heaters differ in terms of the fuel they require. Each type of water heater has its strengths and drawbacks, including fuel type, and it can be helpful to know what these a…
On a cool Sunday morning as we prepared for church, we woke up to our downstairs toilet over flowing with water. The water was pouring onto the floor and the bathtub was about half full of residual back flow. It was a nasty mess and my attempts to plunge the problem were unsuccessful. I knew I needed a professional, but who could I call on Sunday morning? I thought of a few companies I know that specialize in this type of service and as I began calling down my list all I got was an answering service telling me “all agents are busy at this time”. I finally made it down my list to Roto-Rooter and when I called I got a real person on the phone who took my number and informed me that the plumber on call “Roger” would be calling me soon. Roger did call me and let me know he would be here in about 2 hours. He then called about an hour later and told me he was on the way. Roger was respectful, professional, and knowledgeable about the problem I was having. He immediately got to work and within an hour my problem was solved. Thank you to Roro-Rooter for your immediate service. If I have any more plumbing issues they will be the first on my list of plumbers to call.
Well let me say so far I have not had any issue with this business and they have taken care of my needs as I expected. They are very prompt with there service calls and respectful when they arrive. In the past I used them alot over the years and when my trouble re-appeard I called on them and they came to my rescue right away. The tech new what to do right away when I explain to him my problem and fixed it in a short matter of time . I recommend Roto -Rooter to anyone and I think they want have any regrets with there services. Thank you Roto-Rooter.
Had a main line clogged on a Saturday afternoon. Not too many plumbers available or willing to handle a call during that time but Scott at Roto-Rooter stepped up. Involved some major work but was fixed within an hour. Scott was very conscious about taking the approach that would lead to the least amount of cleanup. Hard working guy. Received a call while at my house and was headed off to help a lady with a water leak at 8PM Saturday night.
I called Roto-Rooter to come check out our slow-draining bathtub. They told us they couldn't give us an estimate over the phone, but we figured how much could it be? The serviceman showed up, shut the bathroom door behind him (I've never seen a plumber do that), and ran his wetvac for about 10 or 15 minutes. The rest of his call was spent sitting in his truck doing who only knows what only to come back and charge us $296.95! To run a wetvac for a few minutes! My husband and I were floored and tried to correct the problem only to discover that Roto-rooter charges a flat fee of $265 plus a shop fee of $31.95. Yet they couldn't give an estimate. Unbelievable. Save your money and shop elsewhere.
URGENT: PLEASE READ..Put our house up for sale and needed work on our gas furnace after our home inspection.Went through AHS, and they send Greenway. Against my better judgement I let them on my property (last time they did work they stepped through my ceiling drywall and it took months to get it fixed..).Window of service was 12:00-5:00 pm.. He called at 5:45 and said he was on his way.. Showed up around 6..Went up in the attic, came back down, got a part.. came back down, said he tried to install a new ignitor but it was a dud.. Have to order a part.. They'll call me..Ok. Well at least my drywall is intact..My family comes home a couple hours later and say they smell gas.. I can't smell it bc I've been inside the house the whole time.. I call Greenway.. the after hours manager tells me to call the gas company bc replacing an ignitor can never, ever, ever, ever (30 years experience), cause a gas leak.. we go back and forth over it.. he washes his hands of it.. not his problem.Gas company comes out and finds a union in the main gas line that the Greenway tech loosened and then failed to tighten back up. Filled the house up with gas.. could have easily killed me.Do NOT let Greenway on your property. Your family is too valuable.
They replaced my package unit with a Trane XR16 and it works Great! They were professional and the best price out of 4 companies.
The ratings should have a ZERO when dealing with this specific company. I have owned many homes in the last 24+ years and have had encounters with HVAC companies throughout that time but this has to be by far the worst company in history. Forget HVAC, these people business practice is horrific as they lie, cheat, and never return phone calls when it's 90 degrees out side and you have been waiting for a new AC for 3 months. The warranty company used them as vendor and in the last few years they started a attic fire, flooded my spare bedroom, and have a practice to sell you over priced R22 freon for $105 a pound when it cost the industry $22, and then they blame it on the government that they have a 75% mark up on the gas. Lies!!! The employees Kimberly, Maureen, and Keith are all liars and all businesses should care what the public thinks of them and as you can read on these threads the only comments that are positive are the ones they pay for. smh luckily I'm dealing with a new company and finally getting my new AC. Remember R22 freon is $22 wholesale and a decent company wouldn't take your head off by selling you something so expensive under false pretenses. #hvac #frauds #greenway #greenwayhomeservices #homewarranty #fraudulent and I'm just getting started #nashvilleconsumercrimes
I've been in TN 7 years now. Used AHS as my warranty co and they sent out the worst of the worst for repairs. I complained and they sent out Greenway. They were efficient, proficient and caring. A pleasure to deal with for HVAC and Appliances. Until, I had a plumbing problem. My outside hose bibb was leaking. They came quickly and plugged it up but then no word for two months. After several calls, someone came out and put the handle back on. I didn't use it for a while, but when I did... It was leaking like crazy. Calls to customer service have gone unanswered(?) My first bad experience with an otherwise good company. Maybe they just suck at plumbing?
Greenway is horrible! Missing appt times not calling. Customer Services is poor. Always and excuse. It is always the customer fault. I been have issues with them for 3 months for a Dishwasher and Wash Machine Pump. I don't recommend this company at all! If it was legal I would record them on the phone and their technicians. Unorganized and total unprofessional as a company.
Incapable. Condescending. Aweful. I could write about the 3-months of frustrations... But you just need to know not to hire them. Find a different contractor.
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.