I ordered a specialty birthday cake and instead of putting the birthday person's name on the cake, they put MY name -- the name of the person ordering -- on the cake. And then the morons there said they couldn't fix it. You might think they'd offer me a concession on the price in lieu of their enormous blunder, but no. They gave me my receipt and told me there was a $1.00 coupon on the back for my next visit. Ha! As if I'd ever spend another penny in that place. I HATE that location. Terrible, terrible, terrible. I would never recommend it and I'd give it negative stars if I could.
Excellent service friendly staff an terrific ice cream would recommend this place to all my friends an family
My co-worker introduced me to the $5 Friday smoothie promotion, and now I look forward to it at the end of every work week! The strawberry kiwi breeze is my favorite so far, and the service is always polite.
Yummy yogurt but very limited selection compared to other sweet Cece's locations. Not very clean, toppings on floor and tables were sticky. I'd prefer to go to another location.
Great place to get ice-cream on your way to Shelby park. There is a big chalk board for kids to play with.
I love the ice-cream at Jeni's. This location tends to be less busy than the one on 12th and is centrally located when shopping on 21st Ave.
Amazing ice-cream. Vanilla is my favorite, together with a massive waffle cone. Line can be long at this location.
Great healthy-ish smoothies. Has a drive thru that is fairly quick. Staff is super friendly and convenient location.
Amazing ice creams! I love the unique flavors offered at Jeni's. The price is high so we only go occasionally but it's worth it when we want to splurge.
An overwhelming amount of ice cream flavors (it takes a while to study the often rather exotic combination of ingredients) and great waffle cones. This location is spacious, lots of parking, offers a chalk-wall for kids to play and is close to other East Nashville attractions (Shelby park etc).