The Brooks Brothers in Green Hills Mall has exceptional service. I swear, all we go in to buy is boxer shorts and they treat us like we were breaking the bank!
Rented our son's tux for his junior prom.Great selection. They have the process down. Went very smoothly. Priced fairly. Tux was nice and looked great.
Great location! The guys here are super helpful anytime we go in to find my husband some work clothes! They are so good at styling the individual and finding clothes that will look best on them! They got my husband hooked on the funky socks!
They sent me the wrong shirt. When I called, they said that I had to mail it back and then they would mail me the correct one. Did not apologize for the inconvenience nor did they offer to reimburse me for shipping costs. Extremely poor customer service.
I LOVE this store! They have the best brands and the most trendy clothes in Nashville! The customer service is best! They take all the time you need without being pushy.
I DO NOT recommend Men's Wearhouse for tux rentals! First of all, the prices were complicated and even with a discount, my son's rental was almost $200.00 - and we didn't even get anything special. THEN, after wearing the tux for only a short time, he REEKED of someone else's BO! It was nauseating and embarassing! I expressed my displeasure upon returning the tux, but I didn't even get an apology! We will definitely be going somewhere else for the next prom!
Good clothes, horrific customer service. They have an awful return policy that's completely inconsiderate to their customers. Bought a $265 pair of jeans, didn't wear them (or even remove the tags), tried to return them 9 days later, no bueno. The owner wouldn't even give me in store credit. Who does that? I've bought several dozen jeans from them in the past, but that ends today. Time to take my money elsewhere. I give Flavour Nashville 8 months before it's out of business.