I had a bad break after a large rock hit my windshield on interstate. Toyota 4 Runner. Called it into insurance on Friday, and Michael (owner installer) arrived in my driveway on Monday morning to install the new windshield. I was very curious and he allowed me to watch the whole process, even explaining through out. He is definitely a master of his trade. Extremly kind, professional, meticulous, careful and worked very clean. Old glass removed and new glass installed in under an hour. Incredible work. I highly reccomend to anyone in need of auto glass installation.
They installed our back window wrong and we noticed. At first they were not sure what was wrong but then the manager realized that the installation was not done properly. They will come and replace the window at their expense - at least that is what they said.
He did a great job. Very friendly. My kids homeschool and he let them watch and show what he was doing. Awesome Job
Quick, efficient, reasonable. these words come to mind when I think of their great products. their installation team is wonderful. I have no complaints!
This is the worst company, stay far far away. I called to have a back glass put in my daughter's car who was about to be 16. They showed up the same day and installed the back glass. In doing so the technician tore down the headliner and got big black stains on the rear interior and the side panel interior. I repeatedly called the company about fixing the issue with no result.The glass they installed was defective it had streaks inside the glass that could not be removed.A new headliner cost me $800, plus the inconvenience of all of this. I ended up taking the owner of K1 autoglass to court, he had to send a representative because he doesn't communicate in English, and won judgement. That has been several months ago and I still have not received a dime for getting a new glass OR having to replace the headliner.This has been a huge headache that was all so senseless. Please choose another company.
Recently needed windshield replaced and they did a great job. The price was $100 less then most other places. Would recommend to anyone. They will come to you or you can go to them.
They have terrible customer service. The receptionist would hang up on you while you're talking. You can never get a hold of your salesman. They have poor and unclear communication so my order not only got delayed for over weeks, but I have a surprise charged and on top of that, they ship more than what I requested on the PO. I will never do business with them again.
K-1 Auto Glass was recommended to us by the company that does all our repairs on our Mercedes and we trusted that a new windshield would be installed correctly. Boy, were we ever wrong. They came out to our home to install the new windshield and we thought that everything was good to go. First thing that we discovered was that they had cut the antenna wire to our sirrus radio when they cut the factory installed seal of the old windshield, so we had no radio reception of any kind. In addition, there was alot of wind noise coming in around the windshield. A couple of days later, they met me to fix it again, this time telling me that there were a few shards of glass that they did not get out of the channel that the windshield sits in. They also attempted to fix the antenna wire that they cut, but they used blue painters tap to wrap up the wires. At least the radio worked, but it was not repaired correctly, so it would break in and out at times. Driving home, I discovered that the wind noise was still there. My Mercedes is so air tight that any tiny bit of wind noise is very noticible. Next day we took it to the K-! Auto Glass Shop and they kept my car overnight so that they could take the windshield totally out again and put it back in correctly. The owner was goind to drive the car afterwards to make sure that it was fixed. He did not drive the car afterwards and guess what...still wind noise. Then the owner met my husband and they drove the car down the interstate while the owner of K-1 use an instrument to tell exactly where the wind was coming in thru the windshield. He then said that it was coming in around the molding and did something to fix the molding. Still did not work. Then he came down to the body shop where the bumper of the car was being worked on. Again, he worked on the molding and put some of the trusty blue painters tape on the molding and told our body man to leave it on there for a few days, which he did. Picked up my car yesterday and guess what...the wind noise is now worse than it was before the last fix. Today we contacted another auto glass company and they informed us that they have had to redo several windshields that K-1 Auto Glass has installed because they evidently do not know what they are doing. We have been working on this windshield for a month now and hopefully, tomorrow we will finally get the windshield installed correctly by this new company and there will not be any wind noise. DO NOT USE K-1 AUTO GLASS TO REPAIR OR INSTALL AND WINDSHIELD IN YOUR CAR. IF YOU DO, YOU ARE ASKING FOR TROUBLE.