This company is the worst I've ever dealed with ,I called them today for a pick up to take my patient to 100 Oaks Mall that's in a wheel chair .i ask for a return trip to be scheduled the lady told me to get the cab drivers phone number and set it up with him ,he said no I had to go threw them after about an hour I called back for a pick up time and they told me no one would be picking us up . I was appalled and told them I had no way to get the patient back home .the dispatcher told me he'd call me back he didn't. I called him back and he basically told he he didn't care and could help us ,I told him they were leaving us stranded on the toad he hung up on me ,the worst thing is it cost $20.00!to go 8 miles and these people was not at all caring about their customers Im ashamed of the way Nashville company's is becoming so greedy and money hungry and they show no respect for the elderly our trip was ruined by them because I was panicking to find away to get her back home and I did form a fellow nurse that was good enough to come get us ,I will deal with them in a more timely matter ,FYI for any one out their needing transportation for the disable don't trust this company you will regret it Honestly disappoint and angry Ms Sue Deuss
Supporting cancer research is a marketing ploy. Not one dime is donated by this company to cancer research.
After he swiped my credit card, the driver chose the tip amount himself (25%) before passing it to me to sign, hoping I wouldn't notice. I did.
Was picked up my the pink cab driver Omer in downtown Nashville and he took us home .After we arrived home my husband noticed his phone fell off his clip and Omer had only been gone 5 mins at most so we called him after 3 xs he finally answered asked him about my husbands phone he said yes he has it but refused to bring it back as he was too busy .i said your only 5 mins away he said no he will bring it back to tomorrow . I was appauld ! We called Omer all day without any luck our phone and his phone kept going to voice mail finally around 2pm he answered and said he would bring our phone back but he would have to run his meter he charged us 26.00 to Bring our phone back I just can't believe this guy he was rude and all about making money I would have been glad to pay him to Bring it back that night but to charge us the same price he charged us the night before was so cruel . Never never uses this company
we were stuck in Nashville and they put us up in a Motel. When we called for a cab they sent the pink cab. They were over a half hour late. The cab driver had us take the bags to the cab and put them in the trunk. On the way to the airport he did not trip his meter. They also would not take our travel voucher. When he told us the price it was 30.00 twice what the fare was to the motel. I asked him why he did not trip the meter and he told us that he was just charging us the flat rate. I called the company and complained to them and they said they would get back to us, you guessed it they didn't. Don't take this cab company
Seriously, the hands down rudest I've ever been treated. Cabby was going wrong way down a one way and almost hit my car, then refused to back up. I called dispatch and was told they didn't care, and to call bbb if I really wanted to do something about. He said an idle threat meant nothing to them. I will NEVErmR use their services, and will be telling everyone i know about this horrible interaction. I really don't see how their business could possibly stand to operate like this.
Horrible!!! Taxi was 30 minutes late AND there already was a passenger in the car when I was picked up. Then the driver charged both of us passengers the full fare when we were forced to pay full fare. NEVER AGAIN!!!!
Made reservations 2 days before hand for taxi to pick us up after New Years at 1:00 AM. Confirmed and said driver will call an hour before they come. No call. So we called them at 12:40 only to be informed that no one was in our area and will not be able to get us. They left us high and dry.
Did not show for pickup. When contacted, got runaround....driver on way, I will have him call you. Several other people at hotel with same issue. Concierge said very typical. Avoid the hassle...go Uber or Lyft. Never had issue with this taxi service before, but on this trip, they were undependable on 3 separate attempts.
What a bunch of useless and incompetent people. Called for a taxi from hotel to airport, told it shouldn't be a problem, nearly an hour later tried ringing, no answer. Would have missed my flight if an Allied Cab hadn't pulled up after running some other guests out from broadway. In a nutshell don't rely on these people.