worst experience I've had yet. I've been coming here for bike parts for years and never had a problem till now. I bought a bike tube and when I opened up the box it looked like it had been used and they had refurbished it. installed it in my bike rim and I started pumping air and it turns out it had a hole in it. went back with the receipt and the guy wouldn't give me back my money cause he says they don't sell used bike tubes. really? Then why did you sell me a used tube? never coming back again.
I was looking to see who we should have service our bikes that both of us now commute to work with and do city errands and I know now it will not be here. It was one thing to not look up from workl when I walked in, but to not look up once while I walked across small store to counter and waited with broken part in hand until I finally said hi, then sighed and when seeing I had a child turned that frown into a look of horror. Wanted to know if would work on our cargo box bike that we haul kids and groceries in and wanted to know if had any experience with electric assist as that bike replaces a car and when loaded want to use on hills and long distance daily not with dread. - reply why would one do that. From owner who drives a terrible gas mileage "Smart" car, bismerching getting 95% of power from legs to haul stuff. So no if you want electric assist, no if you are into cargo bikes, no if you have a child, no if you are a city rider, no if planning on daily commuting, and no if you experct to be dealt with minimal civility.Oh, the simple repair was done fine, on time and reasonable price. You might have a different experience if you bring in a race bike hopefully, and maybe it was two off days and just didn't like me, my wife or my child, might like you.