What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
22 E Hollis StNashua, NH 03060
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
16 Railroad SqNashua, NH 03064
I've been having my cars serviced at Rod's Automotive for over 22 years, originally recommended by a friend. I have always found Rod's a pleasant, d…
118 Northeastern BlvdNashua, NH 03062
Great place to have your car serviced. Friendly staff and the owner is there working with the crew always. They have loaner cars so you are not in…
I recently came in for an eye exam and was pleased to find out I am not loosing my mind, just my eye sight. The doctor knew I was a little uncomfor…
293 Main StNashua, NH 03060
From Business: Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company. Since 1924, the …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Outstanding work on my car. Fast and quality. They took the quote from the insurance and did all the repairs like new.
I have been a 1st Priority Customer since they were back on main street as Tilden. Over 12 years. We've trusted them with 5 vehicles over the years. Several years ago I was stuck in Manchester, needed a tow. The autoclub sent someone without a flat bed, which would have ruined my car. I called 1st priority and they towed it properly. Don't be fooled by negative reviews here, 1st Priority charges market rate, but you will get honest work and professionalism. They do not need to make faulty or fake repairs, they do not "scam you" for money. They have extensive experience, repair only what needs to be repaired, and will give you a 100% honest breakdown. We've saved a lot of money with them in the long run because they tow properly, and they do honest work when a car needs repairs. It's hard to find honest mechanics and towing that isn't some large chain and all about the bottom line, but this small locally owned business is a blessing. They once saved me over $2,000 when I encountered a warranty issue with my car, yes I had to pay for the diagnostic, but they helped me understand what the problem was and how to speak with the dealership.
I sat across the room while my boyfriend was on the phone with the owner to get an update while his truck was there for repair. The owner got on the phone and SCREAMED at him so loudly, I could hear him from another room. I was mortified. When he began to ask the owner questions about the work they were doing to his truck, the owner (still screaming) stated "YOU COULDN'T EVEN DO IT YOURSELF SO YOU BROUGHT IT TO ME." The owner then became enraged when he tried to sell my boyfriend on an alternator stating that his was broken and he was not going to be able to drive it home from the shop. After this conversation, It took them 6 days and $600 to fix only a fuel pump- which took them "5 HOURS to fix", btw. In the process, his oil filter mysteriously has a large hole in it (which wasn't there before) and placed back on so tightly that he needed carpentry tools to get it off. After 4 trips back and forth to a parts store AFTER he picked it up from 1st Priority, he is fixing what they purposely did out of spite. Mind you, he was in fact able to drive his truck out of the shop and home with his "broken alternator". The owner stated the alternator was putting out "11.5 volts" (written on the receipt) but we just checked the alternator and it is in fact putting out 13.9 volts. The owner 110% fabricated all of this. In the end I feel guilty because I was the one that pressured him into taking it to the shop because it was -8 degrees. 1st Priority will make you their last priority and I would strongly advise you seek another mechanic. After I submit this review I am filing a complaint with the Better Business Bureau's website. I will follow it up with a phone call to BBB tomorrow.*** UPDATE -- see below, they're not even BBB accredited as they claim to be!!!
Guys literally lied about my vehicle, here are the photos to prove it. Said the alternator needed to be replaced I tested the voltage and it’s right in spec.
The very best in Nashua. These guys are honest. They will tell you what they need to do (honestly) and what the cost will be. You'll never feel taken advantage of. Their work is expert. The only drawback is that they're very busy, so it's not often you can get your car in the same day you call. They'll always look at the car if it's an emergency, but appointments are needed. I'm fine with not getting a last minute appointment since I know I'll be treated well and given an honest appraisal.
This business has the poorest customer service I have ever encountered. My insurance co. set up an appraisal of the damage here as they are on site. Left me at the counter to arrange repair. I was told they could take me the following Monday. Great so I thought. The job was to take ~4 days. I was told if there were any issues or hidden repairs I would be notified. I made arrangements with my son to use his car for the week. Thursday afternoon I called for the status and was told they found further damage. Couldn't have my car until the following week. Waited hours for the woman to return my call. She told me they had to order parts that wouldn't arrive until Friday. I explained that I did not have a car as I don't have rental on my insurance. She said she would try and get it done for Friday. She assured me she would get back to me on Friday. Never heard a word. Called my adjuster and was told the part wasn't even due till Monday. They hadn't even looked at my vehicle until Wednesday. Lies lies lies. Bottom line I had to rent a car for 4 days when I should have had my car. The owner REFUSED to help with the cost of the rental even though his business lied about the timeline. Must be great to have the power over senior citizens without any recourse. STAY AWAY!!!!!
Mike replaced the power steering pump and 3 worn belts on my Mercury Villager on December 22, 2016. He completed the work ahead of schedule, which is rare these days. Then, he pointed out which parts would probably need to be replaced in the next few months. Mike's prices are reasonable and he only fixes what needs to be done. If he finds something else, he calls and tells you before he proceeds!!! What a pleasure to do business with an honest, professional mechanic!!!!
When I moved to Nashua, in 1999, I asked my brother-in-law to recommend a good, honest mechanic; he referred me to Chuck's and I have not had one moment's regret! The family who runs this garage (none named Chuck, oddly enough) have never given me bad advice, never charged me for services I haven't needed and even advised me on when it was time to replace a vehicle, rather than just continuing to take my money for repairs. The have always been fair and never taken advantage of my ignorance of automotive matters and the fact that I'm a woman (not mutually exclusive). I almost hate to give such a glowing review as I don't want them to become so busy I can't get an appointment!
Can you tell me why this company is not honoring the terrible work that was done on my car. After a ASE-Certified technicians does a simple transmission flush in which he did not put enough fluid in and destroyed my transmission. NTB tells me "don't worry we will take care it, which never happen!I finally had enough and can tell my transmission was getting worst. I called, "no name given" because they will remove my post at NTB, Nashua NH and he said he will file a claim with their insurance company called "Sedgwick CMS" worst insurance company and here some of the review of this insurance company. http://www.ripoffreport.com/reports/directory/sedgwick-cms This insurance company sent a guy over to my house that I had to schedule around his child sporting event, soccer game or something, really didn't care. Could do a late Saturday, no Sundays and so I changed what I was doing for him, stupid! Then he takes my car around the block for 15 minutes. Unknowingly to him the man he was talking was my son. He was trained in the Coast Guard and worked on many engines. He explained exactly what was wrong with my car and it fell on deaf ears. I told my son one of the lines that there was air in my transmission and of my son had a good laugh, as did my husband, and both said they treated me as a "WOMAN" who knew nothing!Weeks later I get the "claim denied" letter, which was not a surprise because the guy did NOTHING! I called "no name given" at NTB and he stated he will talk to the Regional Manger "no name given" about the claim because everything was documented. "no name given" never calls me back, call him again and tells me "no name given" will call me. Third time now and he stated "no name given" should have called me already, "no name given" is a real good Regional Manger, great customer service! "no name given" finally calls back and tells me "no name given" cannot do a thing, "no name given" as the Regional Manger is useless to NTB! Here is an article for "no name given" on customer satisfaction it may help him: http://managementhelp.org/customers/service.htm#anchor977292I may be stupid because here is a list of other mistakes on my car. 1. Replace tires, then when I came back for something else they told me I needed to replace my tires. Well since they put them on a few months early I said yes on your dime!2. Struts and Shock: Front ones looks rusted out soon after they were put on, they tell that normal.Oh and every time I go over a bump the rear of my car make a weird nose.3. Then when I went back for 2 rear tires they tell me I need new shocks after they just put four new shocks on month prior.4. Brought my car in for an inspection sticker, they could not figure the computer out. They told me to drive for so many miles to reset the computer. Came back still can't get a reading. They tell me I can go to any other NTB, which is not true at all.Found this out after I went to the one in Salem NH, when an employee told me that wasn't true. The ASE-Certified technicians work on it for hours and finally could get me sticker. What he did was repeatedly disconnected my battery, 4 days later I had to replace my battery because a cell was over loaded. Never went back....
They are the best tire store i have ever been to as far as service price and being friendlythey do just a fine job. I would recommend them to anyone as i know they would be taken care off with no problem.I would in ending thank you so much. Eugene Barcomb a very happy and satified coustomer for ever
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.