It was a rip off when I bought an electric bike for 800.00 dls. And the battery was dead. They knew it was dead and they lie to me when they say I just have to charge it. The bad thing for me is that they can get away with it.
Don't buy the service plan. A total rip off. When they sold me the "prepaid" service they told me I would need my valves adjusted. then when i tried to get them adjusted they told me not until 40,000miles. Then when I brought in the bike they told me I don't need the card so when I thru the card out I didn't see an expiration date on it. If you do the math just pay as you go. I also got some pretty terrible service, bike back dirty, problem not fixed etc. If you go to the other coast you'll save $1,000-$2,000 on the cost of the bike.