Extremely unhappy with Pool and Deck Concepts. Did a full renovation and they put tiles over existing tiles as opposed to property removing existing tiles first. Tiles were falling off. They refused to repair under warranty and deny that they tiled over existing tiles. Had to pay for a complete renovation again from a reputable company. Do your research, as a warranty is only as good as they company behind it.
1520 SE 46th LnCape Coral, FL 33904
From Business: We have been serving Southwest Florida For over 40 years. We offer repair renovation and retail services with free estimate and friendly service. Our help line is…
Used company for 5 years. In the last few months, they rarely come to service my pool for weekly check. Called many times last 3 weeks for service and was told person was at my home and left note. (NEVER)I disputed because I have a video system on my pool + pool pics. Was asked who should they believe the service guy or me?Guy finally came on Thursday, left, the filter top blow off, water everywhere, pool water down 5 inches, pool pump sucking air and drain full of 2" of debris. Called to ask for service asap. Was told they didn't believe me (sent pics again) and told "sometime" a person would service again. No one has returned and it will be 1 month since I have used my pool.DO NOT USE THIS SERVICE!
Been in Naples over 15 years I have used this company for the past 5. I had several pool services before them and Majestic is definitely the best one that I have found so far. Whenever I need something fixed or replaced, they are always honest and their prices seem to be very fair. The maintenance person is very reliable and knows what he is doing.
They only clean your pool once a month and the other 3 weeks they show up and pretend to clean it . There not very clear and honest with you about there service plans. I don't recommened to anyone unless you like a dirty pool.
My experience with Freedom pools was terrific! Jeff installed a pool heat pump for me. His work and attitude were outstanding. He gave a good, fair price for his work and didn't try to expand that price after he finished. I gladly give the highest rating.
I recommend Sweetwater Pool Service. My pool professional that comes out to the pool weekly always does a nice job. They vacuum my pool every other week. My chlorinator hose broke and they called me to let me know, and I approved the repair. The repair was reasonable. I have called the office and spoke to Denise, she is very nice and answered all my questions, then sent me an email to follow up. Nothing but good people at Sweetwater.
They did a repair and the same afternoon there was a really loud noise. I reported it and the owner Jim said it was a coincidence and that I was just using this as a convenient excuse to get free service. He then accused me of rambling on and hung up on me. I had told him that I would not pay the repair until it was fixed to my satisfaction. After he hung up on me he immediately put an unauthorized charge on my credit card which I have now disputed. He also threatened to come and vandalize my equipment stating, "I know where you live." I later gave him an opportunity to apologize and he refused saying he did nothing wrong and I was splitting hairs. Do NOT trust them with your credit card!
Would never use this business after seeing their company in the process of stealing and URINATING on some ones property . Disgusting. Shows the character of the business in my opinion. I would give them no stars if it was an option.
Caught on video stealing. I guess they shouldn't have used the work truck. I hope the owner makes a statement to clear this up
Douchebags who take it upon themselves to steal from customers and neighborhoods....................