This is one 'for the books' !!!!Up front: Forget this Taxi service. I called on 12-09-15 and requested pick up in front of the downtown Starbucks. I waited over one hour while the driver kept calling and insisted that I be at the courthouse. No clue since I am from Chicago....A beat up disgusting and filthy ready for the junk yard van showed up. Reluctantly I climbed inside having waited already way too long. A Haitian driver who is sweaty and smells accordingly does anything but to greet me. I gave him the address: 4269 Enterprise Ave - quite a large road near the airport. Well, the driver kept cruising on an entire different road desperately looking for the non existing house #. I pointed out that he is on the wrong road =. The meter at that point showed $20.00 exactly. Reaching the destination after another 8-10 minutes the meter read $25.00. I handed the driver $20.00 explaining politely that I was not going to pay for his ignorance and excessive waiting time. With that he went absolutely berserk, started to curse and refusing to open to door so I could exit. I showed him my phone and offered to call the police. With he unlocked the door I exited followed by an amazing choice of vocabulary of un polite words and insults that followed me all the way to the entrance of my destination.MINUS FIVE STARS WOULD BE MY RATING !!!!
Clean, courteous, friendly, and reliable service. Excellent service for local, airport, and long distance. Always on time and so convenient. Best in Naples!
Florida Garden cab service transportation receive the best premium complimentary,of very nice taxi cab company in naples fl professional driver, clean taxi cab,great personality,fl garden cab is the best to call at any time you are round the city, you need to go some where please contact fl garden cab 239-692-2067.for your service need thank you for choosing Florida Garden cab service transportation naples florida we appreciate all customers.
Haitian dispatcher barely speaks english...took 3 calls to get a car...avoid this company!!!
I feel that I need to share my poor experience to alert others of what they can expect when they call Taxi-Time for a cab.We called for service from Oaks Blvd to the Bellasera Hotel in downtown Naples. The van that arrived was not in good shape, and neither of the sliding side doors were working to get into the van. The driver got out and struggled with the doors and got them open. The driver had no idea how to get to the hotel. When I tried to explain it to him, he had difficulty understanding me. He drove North on Oaks to get to Immokalee road, instead of south to Vanderbilt, adding about two miles to the trip. When we finally directed the driver to the hotel, The sliding doors again did not work, and the driver got out and by pushing and pulling on the door, was able to get the door on the driver's side open where my wife was sitting (I'm glad we did not have an emergency that required us to exit the van quickly). I crossed over to that side and exited the van to pay the driver who was standing outside. I paid the driver cash for the trip. The fare was just over $40, and I told the driver to round it up to $50 (which in retrospect was much too generous based on the service). In any case, the driver dug through his pockets for change and came up $2 short, effectively increasing his tip even more. He then got into the van and drove off before I had a chance to retrieve the bag that I had placed between our seats. I could not flag him down, so I immediately called the dispatch number to let them know that the taxi had driven off with my bag. I waited on the street outside the hotel until they were able to reach him and he returned the bag (15-20 minutes later).My specific issues are: Poorly maintained vehicle that could have been very dangerous in an emergency.Driver was not familiar with the area, costing us extra by taking a longer route, and depending on us to direct him to the hotel. Driver's sloppy, unprofessional appearance and lack of communication.Driver did not bother to even glance into the cab before driving off, leaving with my bag.Driver did not have change for a cash paying guest.I will certainly not be using their services again. Nor will I be recommending their company to any of my guests.
Taxi Pam is my "go to" transport ion service when it comes to a fast, reliable and clean transportation. I have always experienced kind and efficient service. I highly recommend this transport company.
The rate from airport is $40. On the website is says $50 to airport. They ran the meter and demanded $65 when dropping us off. Last time I use this service. It was like I was getting fleeced in a foreign country from scammers.
Good Job by Joe Barkley - 02/13/2013I am really happy and excited also about the type of service I did receive from Taxi Richard. From the dispatch answer to the pickup and drop-off, all was perfect. The taxi cab was nice and clean. To be honest with you, I have been travelling for years and years from Fort-Myers Airport to Naples back and forth and this was my first experience with Pam Taxi. My regular driver from company X was sick and I didn't have much choice than get somebody else. That was a great experience, I like their service. I am gonna use them also tomorrow for my daughter coming from Charlotte to Rsw. Thanks again guy. Keep it like this....
FIVE BIG STARS by Charlie M.We come into Ft Myers airport six or seven times a year and Taxi Pam is the only service we would use. They have always been on time and have excellent customer service. We travel with small children so it's important for us to have safe drivers.Five stars for these guys.Charlie M.
5 star service. I have been coming to Naples for over 10 years. This is the first time I have used Taxi Pam because the service company I hired din't show up and I call 411 for a serious Taxi cab service. Taxi Pam was on the top list. I will never use another company. They not only take you to your destination, they offer suggestions of places to visit (if you ask) Even will make side stops at Walgreens and/or Starbucks.Very prompt and dependable. Super nice, smoke free. fantastic. Natacha and Bob