My experience with Freedom pools was terrific! Jeff installed a pool heat pump for me. His work and attitude were outstanding. He gave a good, fair price for his work and didn't try to expand that price after he finished. I gladly give the highest rating.
I recommend Sweetwater Pool Service. My pool professional that comes out to the pool weekly always does a nice job. They vacuum my pool every other week. My chlorinator hose broke and they called me to let me know, and I approved the repair. The repair was reasonable. I have called the office and spoke to Denise, she is very nice and answered all my questions, then sent me an email to follow up. Nothing but good people at Sweetwater.
They did a repair and the same afternoon there was a really loud noise. I reported it and the owner Jim said it was a coincidence and that I was just using this as a convenient excuse to get free service. He then accused me of rambling on and hung up on me. I had told him that I would not pay the repair until it was fixed to my satisfaction. After he hung up on me he immediately put an unauthorized charge on my credit card which I have now disputed. He also threatened to come and vandalize my equipment stating, "I know where you live." I later gave him an opportunity to apologize and he refused saying he did nothing wrong and I was splitting hairs. Do NOT trust them with your credit card!
Would never use this business after seeing their company in the process of stealing and URINATING on some ones property . Disgusting. Shows the character of the business in my opinion. I would give them no stars if it was an option.
Caught on video stealing. I guess they shouldn't have used the work truck. I hope the owner makes a statement to clear this up
Douchebags who take it upon themselves to steal from customers and neighborhoods....................
The fat boy in the silver truck you have driving was getting chlorine st pinch a penny on Marco is rude as hell. The next time he's a rude jerk and squishes his fat self by me and makes contact with me as im squashed flat against my truck because of his unprofessional drivibg of a work vehicle, im gonna sue for sexual harassment. There was no need for him to touch me other than his idiotic reverse and parking technique
With many excellent pool services in the Naples area, there is no reason to use this company. I have had many problems with this company, but I will give just two examples of their poor service. On one occasion they measured the salt concentration in our pool incorrectly. Rather than double checking the measurement or using an electronic gauge, they chose to add salt to the pool. This led to a very high salinity level which caused our salt generator to stop functioning. Eventually we had to partially drain our pool and refill it with water. On another occasion they allowed the chlorine level to rise to a very high concentration. Because of their error, my family could not use the pool for two weeks. When we brought in a new pool company, we discovered that the Paradise Pool technicians had replaced the wrong water filter in our system. This allowed our pool water to be unfiltered for months. When I called Paradise Pool to get a filter replacement or refund, the pool company never accepted responsibility and never called me back.
Best child safety pool fence in all of southwest Florida
Florida Pool Professionals designed a pool spa combination that I had dreamed of. I would recommend them to built the pool of your dreams. They were great to work with and did a five star job.