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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (239) 262-0757

Primary Phone: (239) 992-9758

Phone: (239) 992-9758

Phone: (239) 494-5523

Phone: (239) 331-5775

Phone: (239) 261-7727

Primary Phone: (239) 331-5775

Services/Products
  • Water Heaters
Brands
Bradford White, Whirlpool
Payment method
amex, discover, master card, visa, check, all major credit cards, debit
Neighborhoods
Old Naples, Naples
AKA

Bob Hill, Inc

Other Email

Categories
Plumbers, Water Heaters, Garbage Disposal Repair, Plumbing-Drain & Sewer Cleaning, Water Heater Repair, Bathroom Remodeling, Leak Detecting Service, Plumbing, Drains & Sewer Consultants, Altering & Remodeling Contractors, Piping Contractors, Building Contractors, General Contractors, Plumbing Fixtures, Parts & Supplies
Other Information

Specialties: Vanities, Tubs, Whirlpools, Commodes, Lavatories, Leaks, Kitchen, Bathroom, Stools

COUPONS & DEALS

No coupons available

Reviews

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Nancy R.

12/30/2016

Overall

This guy is an absolute thief. I called for service to run a water line from under our sink to the refrigerator which was about 5 or 6 feet. They sent a worker who came in, had a look at it and said “This is going to take 1-2 hours. Call the office to schedule it with Cathy” and left. About 15 minutes later he knocked on the door and said he could do it now if we wanted. He came in and got started. About a half hour later a second guy came and joined him (not sure where he came from but this definitely wasn’t a two man job). My fiancé was busy on a business call when they finished and he just paid the amount on the invoice. When we looked at it later we were charged two hours for 2 guys – labor alone $325. One guy was there for about an hour and a half including coming in to look at it and disappearing for 15 minutes and the second guy was there less than an hour. On top of it, they left the cabinet they had to drill through with a sawdust mess and the water line laying across the bottom of the cabinet. I called to complain about that so they sent one guy back to finish properly. I also complained about the ridiculous labor cost and Cathy agreed and said she would speak with the owner. The second guy was absolutely not needed. After several follow up phone calls she said she did speak with the owner, Rob, and he didn’t feel any need to adjust our bill. We were completely ripped off. 40+ years in business doesn’t equal honesty.

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