This place is horrible dirty and full of bugs. Bed bugs roaches, and other bugs. Manager hardly speak English and the place is noy well taken care of.
75 Vineyards Blvd - Third floorNaples, FL 34119
From Business: The Community of Vineyards, while irrefutably impressive in its 1,375-acre size consisting of 38 lakes, 36 holes of champion golf and some of the most beautiful l…
I lived in Oaks Apartments for a couple of years and I am so happy I can finally move out. Where should I even start? Well, these are big and cheap apartments ( I have to admit that) but they are dirty and not well taken care of.- The inside of the apartments are full of roaches. I spent so much money on pest control and products to try to get rid of them and it lasted a while but they always came back. I am a very clean person so this to me was just nasty.- Ceilings have mold, appliances are broken and never fixed even if you make a request. My refrigerator leaks water 24 hours and does not cool properly. Stove tops are damaged. Only two work. I have contacted management several times about the issue and nothing was ever done.- Maintenance is very poor. Hallways are always dirty and when they are cleaned they smell like vomit from an old mop. Laundry rooms are always full, dark and expensive. Washers make your clothes dirtier and dryer simply does not dry. Hallway lights are half on and half broken but never fixed.- Manager is rude and has preferences. He gives some people special treatment. I have seen about 5 or more people in a 1 bedroom apartment. When that type of apartment is rented I was told the maximum was 2. He judges people and is a liar. Lease is a joke. Do not expect a deposit back. Even if the apartment is in better conditions when you leave than when you arrived. Cameras are just part of decoration since they do not work. Cars get hit, things get stolen and he never knows anything since they do not work.- If you have problems after 5pm or on Sunday forget about it! He will not answer the door or show by. Pool is dirty and bathrooms in there are storage rooms.- No pets policy? Pleeeease! I have seen dogs and cats many times in those apartments. If you are looking for something cheap and can handle the poor to no maintenance and bad treatments go ahead. Apartments are not in a good area either. I can always hear the neighbors and people in front screaming. I would not recommend these apartments to anyone.
When i m goinna have my deposit back from Heron Park Apartments. 08/18/13 i asked for application charge was $50. paid and they asked $200.00 holding fee $50 from the 200 go to the deposit + 650 deposit, total deposit $700. I don`t know what that mean Holding fee. they asked me to move in the 25 I told them I can`t. I dont request any specific apartment just give me any building I m going to move on the first next month. 09/28 /13 had some problem I was not able to complete the moving process I Contact the office and ask for a refund of my $900.00 the manager told me I m not going to have all the money back but the deposit that is fine for me. The deposit $700. they said they will refund me $650.00 still fine with me. Schedule for 2 weeks from 09/28/13. Back to the office 10/16/13 the manager said by law that can take 30 days. Back to the office 10/29/13 the manager said they will call me in the 11/08/13 that will be 30 days. no called back to the office 11/13/13 The supervisor told me they don`t know when they going to have the money they cant give me any that and they want me to leave the office now before they call the police for me i m not suppose to be there if they don`t call me to tell me coming to get my money. I m still waiting on Heron Park to call me for my deposit. today 11/18/13