Long in business, but hard to see why. Took in costly old Lenco turntable to be checked out to use to transfer LPs to mp3s. Knew it needed new power cord (replace European plug with U.S.) and new RCA connector red/white plugs. Agreed to pay $65 checkup charge. Specifically asked for phone call estimate if more expense required as did not think the transferring all that vital in my sphere of activity. Told it would take week for estimate, and spent half-hour with elderly shop owner (I think) instructing younger (but not that much) new guy in how to type my name and address into the repair order. Finally gave up on instruction after he "prepared" order with middle name instead of last name. Two days later got call saying turntable was ready and total bill $146.34 !!!???***%%% In shop yelled that no one had called with an estimate. Told, yes, someone did. (No one did, of course.) Also old guy said bill was only $110.00. Then he noticed that the invoice listed that much for "Technician bench labor flat rate for type of equipment." Second page of invoice listed $17.55 for ''RCA cable, power cable" and (get this)!) "shop supplies, solder, clean fluid towels, swabs." I asked the old guy, "you're charging me for a couple of q-tiips and paper towels?" He said, "well, we have to buy them." Invoice says "Tech replaced power cable and RCA cable, cleaned the drive idler, platter and motor shaft. USB capture device tested okay." It also noted motor is 50Hz so turntable runs fast." Have brought turntable home, but not yet tried it out of fear it is in same no-sound condition it was...and I'm out roughly $150.