What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
After a real good referral from another mechanic at Goodyear on 951 we drove our sons 2004 F150 truck to this facility for issues with it running rough at times,again we drove it there and dropped it off. However, Over one thousand dollars later in labor only and with my provided new motorcraft updated spark plugs, coils,sensors, etc they told me it actually ran worse. So we then installed new timing chains, camshaft sprockets,oil pump and water pump,since the mechanic assured us it was timing related and we felt it was too. Well, Another $1,500 later we are told it was still running bad and we needed to pay another $1500 to pull the left head and inspect oil passages because the motor was probably gunked up from lack of routine oil changes,which I had records on and it was done religiously . However, I wasn't buying it this time so I pulled the plug here and I had the truck taken out by FLATBED since it WOULDNT run, I turned the key and it couldn't run, it stumbled very rough like an old tractor and died. So I walked back in and asked what the hell was going on here and they said " it won't run," I said "no kidding" but I drove it in there and after so much time and money invested should be able to drive it out in better shape,not worse. Whereas, They offered no explanation or apology ,actually acted like they didn't care. So after towing it home, we hired a real Ford mechanic and we pulled the covers off the timing chains and found it was done completely wrong and off several degrees from TDC, I texted the pictures to Mike showing how bad it was off and then I called Mike for an explanation and he said it must have "jumped timing " and I asked him then "why then did you deliver our sons truck like this to us if you knew that". He offered no reply again. Also, Brand new Hydraulic chain tensionisers won't allow it to "jump timing" . So at our home the new mechanic correctly reset the 2 VVTI camshaft phasers,hydraulic chain tensionisers and timing chains correctly and it now runs like new. The engine was not bad like he said it was, furthermore, they even drained the R22 from the AC system and never put it back, the AC blew ice cold before taking it there and then hot afterwards. Moreover, There were stripped bolts and lose bolts,etc. 3 weeks later and a ton of money wasted. Our expectations were so far from met and we had a very bad experience here, flushing over three thousand dollars down the drain.Whereas, We could have bought a new motor for less.In closing, I am Hoping this was an isolated incident and think that the owner should watch his people do the work more closely. I don't think they are Ford or ASE certified but who knows, if so I stand corrected. This job was not hard to figure out and I was chasing the rabbit down the black hole with this shop. Now because of our new mechanic the truck runs great and I can give it to our son.
I have to admit part of the blame goes to me because I never asked for a quote, but I contacted Toms to connect up my Brake buddy and we made an appointment, I thought it would only take 1 person maybe 2 hours at most to connect leads to the battery and mount a breakaway switch in the front grill.. I expected to pay no more than $300.00 and they come with a truck and two people, I live in Naples (thats where they came from) and they charged $115.00 for a service charge, arrived at 8:30 and finished at 10:30 (2 hours) and charged me another $690.00 for labor (No Parts) for a total of $731.14 with no parts, yet they charged me $41.40 for Tax). I dont know why they sent 2 people, only one person can work in the front seat of a car installing this Brake Buddy. They are just in this area taking advantage of the people here . Breakdown is $182.75 per hour for each of the two people. If you want to pay those prices by all means hire them, but there are other qualified mechanics at reasonable rates available.
Jack's Auto is definitely by far the best repair shop in town. We've been taking our vehicles (Business and Personal) to them for years. Never been disappointed with their service. Prices are extremely fair and just good all around people, period. If you don't use them, you're missing out!
It started out great . Went into there Auto Shop for 22 dollar oil change ( great ) . Let Nick no that my van was over heating off and on and its been less then a year since the new one was put in .. ( this was the nearest place to me to go without letting my van continue to over heat ) . Nick told me he would run a diagnostic test on it that would take 15 minutes and that would be 45 dollars ... he said if you do the diagnostic test and let me fix whats wrong with the car you will get a free oil change ... i was told nothing came back on the test that took over an hour . & he would give me a ride home while they figured out what was wrong . ( that was beyond nice ) then i receive a call not even an hour later telling me its my thermostat and a hose that need replaced .. $30 for the thermo and $ 67 for the hose.. $387 total for everything . Told me he could smell gas and i need a tume up so in total everything would be a little over $800 ���� ... I decided that was way over priced and i would try and make it down the road to My Mechanic ( Jack's Auto Repair ) .. Jack fit me in with two hours to spare before he closed and it was as simple as a ILL FITTING RADIATOR CAP ! that was replaced for FREE ! So my van was at Rick's for almost 5 hours and they did nothing but charge me for a failed diagnostic test and didnt do the service i brought it in for witch was my oil change . & Nick didnt apologize even for his failure ... i will be writing a formal letter to corporate and sending in a phone call . As soon as Nick realized i wouldnt do un needed work to my Van he was very rude and lack completely in his customer service area .. ( when he thought he was going to make a good pay day i was getting perfect service .... i will not ever go to this auto shop agian nor will i go to any of them .
Her We go ,paid $45 dollar for estimate ..,was going to be first one in monday morn(am got call at 11;30 The Guy said my new power stearing pump was leaking all over the place ,it was not and my boot was cracked thatI knew about and said it was blowing grease all over-Itwas not,and that my garage kept 5 yearold tires were dry rooted ,so could not do front end alignment,,So Now Get This ,,,Ready,,..Offered me$200 for the car,.and they did not do the check engine light ,another reason I brought it in,,so the didit when I got there,,and the same guy who offered me the 200 I foun out did the analyzing and came back and said there were multiple codes and the car was on its way out--went to parts store was just a code For EGR valve,,Ther are other things to mention ,but in conclusion,.,Very good luck to All who try this place,.Honestly.,
My inverter failed. I went to the Tom's website and entered my information for a return call. He called me in under 20 minutes, had read my description of my issues, and was prepared with options. Amazingly his first option entailed advice and direction that I could do to remedy the situation myself. We then discussed additional service options and his rates for an onsite call. Very professional and helpful. Prompt response to my email service request.
Had both a late model vehicle as well as a classic car (which they did a full on-chassis restoration for me). The one thing that stands out for me is that they treated my vehicles as if they were their own. There is no other place to take your vehicle if you want things done right and done right the first time.
Honestly the best mechanic I've met. Very polite and knowledgable. Took his time to explain my issue. Reasonably priced too.
Excellent service and repair, the owner was patient and detailed and repaired way more than expected on two of my vehicles. I would definitely recommend Proline!
Very happy with the repair to my Chevy Malibu. Professional, honest and reasonable with their prices! Definitely recommend these guys to others!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.