Very dissatisfied with their customer service. We ordered here for the first time tonight. My husband went to go pick up our food and the man at the front was extremely rude to him. When we got home we noticed that some of our food items were missing so I called to let him know that we were missing some of our food items and again the man was extremely rude to me and then he hung up on me. Very upset with the way we were treated and we haven't even eaten yet.
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Food and service is mediocre at best due to the fact that there is no other delivery restaurant on their side of town. Delivery, although relatively quick, often results in portions of your order forgotten, meaning not delivered even though you have paid for it. It’s happen to me at least once every five orders. You need to check the bag before the delivery person leaves your residence. Calling the restaurant after the fact only results in them questioning you unnecessarily while you and your family sadly waits for resolution. Good luck, because no amount of fortune cookies will help until they get real competition.
I've eaten in several Chinese places and this one is by far the best. The chicken is white meat and everything always fresh. Love it!
What a neat place to dine, enjoy great selection, quality food, and a pleasant atmosphere - all, for a most reasonable price.Easy access. loads of parking - enjoy !
Great staff with fast & excellent delivery service. Food is great with very fresh vegetables, quality seafood & a plus for the large shrimp. An extensive menu with very ample portions.Fried rice is great and the wonton & vegetable soup is terrific. Pricing is excellent for lunch and dinner meals too.Lunch is really terrific for the price. Order 2 & have one later.Yummy! Thanks, China Chen
WORST SERVICE EVER! took 20 minutes to explain my address to them, it was suppose to take 30 mins i called after an hour and they said the delivery guy just left then i call after two hours they said they were on there way and must be traffic. then 2 and a half hours later i call and they say they put it in for pick up by accident and it never went out( and we spent 20 min explaining my address remember) then they did not want to put the money back on my credit card and tried to tell me i had to come get the food! horrible service, do not order there -ps they wont let you write a review without giving a star other wise there star rating would be much lower...
Just moved and wanted to try some Chinese nearby. This is excellent quality for delivery. The best I have had in Naples. All white meat chicken and fresh veggies. Will order from here again.
We ordered Vegetable Lo-mein which was very good. The Special Fried rice was very nice. My shrimp fired rive was good, the only negative is the shrimps were not deveined. The Spring Rolls were delicious, I wish I had ordered more. Everything was fresh, good priced and delivered fast. They included plenty of sauces without me even asking and that was a nice touch. Got soy, duck and hot sauce. The final touch was 3 fortune cookies, it's as if they knew there were three of us without us telling them. So if you feel like Chinese tonight, you will not go wrong with this place.
now ive tried all the takeouts in and around golden gate, im back to SW HUNANthe absolute best sweet and sour anything and awesome honey garlic chicken or pork. good soup and fried rice. IM BACK