I made an appointment last week for a $100 auto detailing. I called this morning to check on my drop off time. First I was told I didn't have an appt and that they are very busy. I said I am too and that's why I made the appointment last week with you for today. She said oh yeah I do have an appt for you bring it in at noon. I arrive at noon and was told by the detail mgr that I didn't have an appt and they are very busy and they can't fit me in today and I need to go make an appt. I said we have a problem. I'm not a fit in and how many times do I have to call for an appt. The mgr said they wrote down the wrong car. I told him how is that my fault and that I shouldn't be treated this way when I'm spending a $100! I can go to another place and be treated better for a $100!