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General Info
McDonald s is a global food service retailer that operates more than 30,000 locations in over 100 countries. The restaurant serves various shakes, hamburgers, grilled and fried chicken products, fish, salads, fruit and sandwiches. With several locations in Naperville, Ill., it additionally offers french fries, chicken sandwiches, Quarter Pounders and honey wheat rolls. The restaurant s menu also includes the Ranch Snack Wrap, Big N' Tasty, Chicken Selects and McFlurry treats. It serves a variety of beverages and desserts, including Chocolate Triple Thick, Minty Mudd Bath Triple Thick and Strawberry Triple Thick shakes and McDonaldland cookies. McDonald's restaurants are owned and operated by independent franchisees of the McDonald's Corporation.

Regular Hours

  • Create Your Taste Available
  • DriveThru
  • GiftCards
  • Indoor Dining Available
  • MobileOffers
  • MobileOrdering
  • WiFi
Payment method
apple pay, amex, discover, master card, visa, all major credit cards
Price Range
Tower Crossing
Tower Crossing
Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
Other Information

Wi-Fi: Free

Attire: Casual

Drive Through: Yes

Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

Takes Reservations: No

Outdoor Seating: No

Specialties: American Restaurant, Patriotic, Family Events, American Food, American, Holidays

Price Range : Below Average

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Horrible customer service

This has got to be one of the worst mcdonalds period. The customer service at this location is some of the worst I have ever experienced. Not just throughout McDonalds' locations but of any store or restaurant in general. They constantly get orders wrong and then proceed to blame the customer or tell the customer that they are wrong. All they have to do is say, "sorry for the wait sir, I will try to ensure that it will not happen again." But instead you get a rude comment as the customer service rep walks away. This is horrible. I know your job sucks but do not blame the customer because you are too lazy to go to college and get a real job. Or maybe if you got riders right and had happy customers your job would not be so bad.

Corporate needs to come clean house at this location. Too many people there for far too long.

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