Naperville, IL 60567
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FRAUDS, UNPROFESSIONAL, SUBSTANDARD WORK.
I signed a contract October 22, 2015 for exterior wood repairs, window replacements, sanding, caulking, priming and painting, etc. and now 1 year later my project IS NOT FINISHED! Over the winter of 2015 they left a drafty board in place of a window for nearly 6 months, and they returned no phone calls for 4+ months during that winter. As of October 2016, the following items are still incomplete for my project that is paid in full: two window grids do not fit the rebuilt window sashes, one grid has not been returned to me, a weather strip needs replacing, my Interior and Exterior paints have not been returned to me, and an additional window (at extra cost) was never built as agreed. Numerous phone calls to Doug Newman and Joel Bregar, the owners, beginning June through October 2016 have gone unreturned. They are FRAUDS because they did not finish their contract with me (and owe me for an overpayment of $130), and they have not returned with my window grid, weatherstrip, or paints. They never built the new window for the dining room that was agreed. They are HIGHLY UNPROFESSIONAL in not returning Calls or Texts, and they constantly complain about one another as Doug estimates the scope of jobs poorly, conflicting with Joel, and they don’t coordinate unskilled manpower with jobs to meet commitments. Doug also was belligerent with me when I told him how dissatisfied I was with his unprofessional behavior in not returning calls. Their work is SUBSTANDARD in quality for the numerous reworks needed in May to get several windows to fit properly, and still 2 grids do not yet fit in the windows, and they damaged corners on 2 windows due to poor workmanship. They take months to do a project that should have taken only a couple weeks. My recommendation: AVOID THIS BUSINESS. BTW, Their reported address is FAKE. It is actually 120 Oakwood, Bolingbrook, IL 60440
THIS GUY IS A FRAUD. HE CAME AND GAVE ME AN ESTIMATE OF $2,440 FOR SOME WORK AT MY HOUSE. HE WANTED A DEPOSIT OF $1,220 SO I GAVE IT TO HIM ON 8/11/2016 BECAUSE I TRUSTED HIM. HE DID NOT END UP STARTING THE WORK TILL 10/3/2016.(ALMOST 2 MONTHS LATER) AND THIS IS AFTER I CALLED/TEXTED HIM SO MANY TIMES. HE CAME ON 10/3/2016 AND WORKED FOR ABOUT 3-4 HOURS AND LEFT, THEN HE CAME THE NEXT DAY AND WORKED FOR 3-4 HOURS AND LEFT, BUT THIS TIME HE DIDN'T SAY WHEN HE'S COMING TO FINISH THE WORK. I KEEP CALLING AND TEXTING HIM AND NO RESPONSE. TODAY IS 10/10/2016. HE IS VERY UNPROFESSIONAL. THE WORK IS ONLY ABOUT 10%-15% COMPLETE. AT THIS RATE IT'S GONNA TAKE HIM 6 MONTHS+ TO FINISH THE WORK. HE'S THE MOST UNPROFESSIONAL PERSON I EVER DEALT WITH. HE HASN'T CALLED OR TEXTED ME SINCE 6 DAYS. HE NEVER SAID WHEN HE'S GONNA COME BACK. HE TOOK ADVANTAGE OF ME. THE WORK WAS FOR ROTTEN WOOD AROUND MY WINDOWS, PLUS SOME WORK INSIDE(PAINT AND SHOWER INSTALLATION) HE REMOVED SOME OF THE ROTTEN TRIM AROUND THE WINDOW, AND NEVER FINISHED, AND NOW WHEN IT RAINS, WATER IS GETTING INSIDE OF THAT BECAUSE HE DIDN'T FINISH. AGAIN, I GAVE HIM A DEPOSIT ON AUGUST 11TH 2016 FOR $1,220 AND AS OF TODAY WHICH IS OCT. 10TH 2016(ALMOST 2 MONTHS LATER) AND WORKED ABOUT 7 HOURS TOTAL!!!! THERE IS SO MUCH MORE WORK TO BE COMPLETED AND I HAVE NO CLUE WHEN HE'S COMING BACK BECAUSE HE LAST TIME HE WAS HERE HE LEFT WITHOUT SAYING ANYTHING, AND HE HAS NOT PICKED UP MY PHONE CALLS SINCE THEN AND HAS NOT REPLIED TO MY TEXTS SINCE THEN. I AM A RETIRED MAN WHO PROBABLY LOST $1,220 OF MY HARD EARNED MONEY.