Saved to Favorites

Hours
Do you know the hours for this business?
Payment method
amex, master card, visa, all major credit cards
Neighborhood
Cental Napa
Category
Commercial Photographers

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

bes4873

08/28/2010

Overall
Poor Customer Service

We were in Napa Valley in June 2010 and had dinner on the Napa Valley Wine Train. As you board the train (like most dinner trains or boats), there is some one there to snap a picture of you and your party and you can purchase the photo after or during the ride. We did just that after our ride.



I asked if I wanted a reprint after we return home I was informed all I had to do was call (was given the phone number) and they could send me one or however many I wanted to order.



Well I did just that, called three times left three voice messages and to this date, I have not received a phone call. This is poor customer service not to even return the call, to acknowledge a customer.



This is poor customer service.