What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
500 23rd StRichmond, CA 94804
From Business: Reliable Service for All Foreign & Domestic Vehicles J&E Automotive is a full-service auto repair facility located in Richmond, CA. We perform repairs on European…
1801 Empire Industrial Ct Ste ASanta Rosa, CA 95403
From Business: Serving The North Bay Since 1998 * Foreign Automotive * Sales, Service & Parts * Voted Sonoma County's Best * Convenient Loaner Cars Available * Factory Trained T…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Always very friendly staff! They get the work done promptly without trying to charge you for things not needed! I would highly recommend Curtis and his team to anyone!
Best repair shop in town!! I brought my '05 Ford Escape in about a month and a half ago to have the catalytic converter replaced and not only did they order the part and complete the repair in record time, their customer service was 110%! They gave me a great price (better than the Ford dealership could offer), with a warranty and my car is running great! At other auto repair shops/Ford dealerships, I have felt like an afterthought and had to call for updates multiple times. Everyone at Midas made sure I was updated with my car without me having to ask and even sent a ride to pick me up when my car was finished, since I live out of town! I also mostly dealt with the owner and that was an added comfort, since elsewhere I have mostly dealt with the repairmen who aren't so concerned with customer service. I have 2 years experience in customer service, and Midas impressed me with the genuine care and sincerity in their customer service. I'll definitely return for future service on my car and hopefully bring a few friends that need work done on their cars as well! Thank you for everything!! A+++!!!
Outstanding service ! I own a car service my vehicles make me money they need to be in perfect safe working order and back in service. I recently needed a an engine and transmission replaced in my Escalade , I couldn't get into the local GM dealership for weeks ! Curtis at Midas was hands on! The engine and transmission arrived in the crates and were installed perfectly and in a timely fashion ! The price was exactly what I expected , no runups ! Three year warranty !! Excellent old fashion service!If they can do this they can do anything mechanical !One happy customer !!!!
I take all my cars to Midas Napa for the regular service and often for bigger issues which may be better left to auto dealers with their techs. Curtis's team at Midas has always been fine with me. They even highlighted some issues regarding the wrong parts that other people told me to install. Never even a hint of anything shady. They are BUSY all the time -that should tell you something! I rest easy knowing my vehicles have been to Midas Napa.
I have generally never had service like this, let it alone be coming from a auto shop! This is a surprisingly and genuinely nice and caring staff. Especially Curtis! He just doesn't stop. Down to the little part of turning your car around for you EVERY time you pull in the lot. He explains everything in "normal people" terms and you can tell his staff like working for him. I am so sad to be moving away from this business but I know where I am coming and sending people to when I get back! 8Stars!
I arrived mid afternoon w/o an appointment for an oil change but they got me in and out in an hour with a thorough and professional explanation of the services/products used and an accurate assessment of the time it would take. I'll definitely be back future car work!
Everyone there is great! Oil change went great, a couple things found but they were able to prioritize repairs for me and let me know what I need now and what can wait until later. I love the honestly and no sugar coating it :)Thank you for taking good care of me and my car! I will be back. I know they are remodeling and getting new staff, I can't wait to see the revamp.
The service wasn't too lengthy. Curtis was competent, kind and patient and explained everything I asked. I guess cheap places are good when you don't have money and can't afford to think about what's the best for your car. But a quality service like this gives you the long term assurance you can never get from the cheap places.
Great shop for me. They were friendly, showed me what was wrong with my tires, chose great tires for me, fixed my suspension and I was able to finance it for no interest for one year.
I'm from out of town and had problems starting my car. My local friend recommended Midas here in Napa. They had me in and out with a new battery and back on the road in no time. They were professional and courteous. Would highly recommend.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.