What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1630 Action AveNapa, CA 94559
From Business: If you ve been looking for quality service for your Land Rover or Jaguar, come visit us at our new repair facility in the beautiful wine country. As the Napa Vall…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My second time taking my car here (my new go to shop). Curtis, the owner, is great at explaining and showing you everything. I know they're honest and try hard not to do unnecessary work. They're quick and courteous and I would highly recommend this shop above any others in the area!
I have returned again and again to Williams Auto. They really take the customer seriously. And the guys do their best to get to the car as fast as they can. And the quality of their work is excellent.
I have generally never had service like this, let it alone be coming from a auto shop! This is a surprisingly and genuinely nice and caring staff. Especially Curtis! He just doesn't stop. Down to the little part of turning your car around for you EVERY time you pull in the lot. He explains everything in "normal people" terms and you can tell his staff like working for him. I am so sad to be moving away from this business but I know where I am coming and sending people to when I get back! 8Stars!
I arrived mid afternoon w/o an appointment for an oil change but they got me in and out in an hour with a thorough and professional explanation of the services/products used and an accurate assessment of the time it would take. I'll definitely be back future car work!
The service wasn't too lengthy. Curtis was competent, kind and patient and explained everything I asked. I guess cheap places are good when you don't have money and can't afford to think about what's the best for your car. But a quality service like this gives you the long term assurance you can never get from the cheap places.
Brought my 1 ton dually in for new brakes. She is a big girl and working on her is never an easy job, not all repair facilities even have a lift big enough to get her up. I called ahead was assured they could do the job, and was even told they would get me dropped off back home so I wouldn't have to wait. They came through on all their promises and more. They provided me a lift home, stuck to the estimate and when the job took longer than they had anticipated the crew stayed late to get the job done. When we got to the shop to pick up they were putting the final touches on the job making sure it wasn't just finished, but that it was done right. We left the next morning for a 2500 mile trip towing a large trailer, there wasn't a second chance to get it right. The whole crew was awesome and Curtis was hands on throughout the whole process. We will certainly use them again.
Super-flat tire when I left work to go home. I work just around the corner so I called and Curtis said they were all booked up but would squeeze me in. Thanks so much to Curtis and especially to Bryan. They were both courteous and not at all unhappy to have me show up just before closing time. Oh, and they didn't charge me to make sure my (full-size) spare was ready to go. Because I drive about 30 miles to and from work each day, I was pretty concerned but the spare is just fine this morning! Thanks again, Curtis and Bryan; you guys are great!
After sitting at another car repair shop for 2 hours(somewhere I have been going since I moved to Napa 2 year ago), I was unhappy with the quote I received for the maintenance my car (2012 Nissan Altima) required; a new mass air flow sensor and new front rotors/brake pads, +$900. I stepped outside to do some personal research and decided to call Midas. The owner of this shop, Curtis answered and graciously gave me a quote for the same repairs (without knowing what I was quoted previously) for MUCH less. I was so happy with his quote that I left the place I have been going to for 2 years and went to Midas. Curtis fit my car in to the schedule and got all the maintenance done for me! I am so happy with my experience here, my loyalty will now fall with Midas! Thank you for the positive experience and professional customer service. I appreciate your honesty and will be sending people your way.
Fast, Friendly, Reliable Service.Best place in town
I have used Tim's service for some time now and really appreciate his responsiveness when our field irrigation engine breaks down. He quickly diagnoses problems and does a quick, thorough repair. The engine returns to service in no time. I also have him do regular servicing and maintenance, but where he really shines is in the "emergency repair department." js
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.