233 W Route 59, Nanuet, NY 10954
After a flood devestated our home in this past summer, we found Carpet One in Nanuet and replaced a bedroom and a hallway with new carpets. The selection was tremendous and the service very personal. We were so happy with our purchase that we returned a couple of months later to redo a worn out carpet in our upstairs hallway. After the installers left we realized that we had made a mistake and were unhappy with our purchase. It just wasn't the right carpeting for our needs. We called the store, and without hesitation they offered to replace the carpet for free. We didn't realize that it was part of Carpet One's warranty that if you do not absolutely love your new floor they will replace it for free! We accepted their generous offer, and were able to replace it a few weeks later with a better quality carpet. Thank you , Carpet One for going that extra mile to take care of your customers.