What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have been taking my cars to Little Man Auto for at least 10 years and I have never had a problem. All the work is done in a timely matter an the work is always excellent. I would not let anyone but Brett an his crew work on any of my vehicles
I had called to get my vehicle towed to my property from another location. so I called AATCO and made arrangements. When I took my keys over, the office staff encouraged me to have their mechanic take a look at my vehicle, since supposedly they had "the best diagnostic equipment" I agreed and told them I was in no rush, with the holidays etc, and they said they had a full workload ahead so it would work out fine. It Sounded fair, so I left them my contact info with the receptionist who wrote down my info, etc. Some time later, I hadn't heard from them, and called to check on the status of my vehicle. "Randy" gets on the phone, yelling at me, accusing me of deliberately leaving my vehicle, due to not being able to contact me. Apparently, he accused me of leaving a wrong number on purpose (which I clearly did not). Why they never sent a letter to my address also did not make sense. Simply put, he was dialing the wrong number by one digit. He threatened to put a lien on my vehicle, etc. I was very upset by his lack of professionalism, on top of the immediate accusations. Ultimately, I paid the invoice. $65.00 for the tow, and $130.00 for a "diagnosis" that didn't even produce a single theory! They charged me $130.00 to tell me they didn't know what was wrong with it. Most reputable companies will normally not charge you if they can't fix it. These guys Are A TOTAL RIP-OFF. And VERY RUDE. Turns out it was a bad relay. Seems any technician with a single shred of common sense would know to check the fuse/relay box first?
called to have wheel bearing repacked.person who answered no speak english.she said talk to owner but couldnt communicate.so wont be using them.
Thank you so much for taking car of my 16 year old son and his pickup...he was 4 hours from home and his alternator went out...UGH! You took care of it quickly and saved my sanity! :0)
Had their flat bed tow truck cut me off on Highway 20-26 this morning.Awesome customer relations. They will never get any business from myself or anyone I know.
I visited automotive repair specialist as a referral and as a woman i am very pleased i went in there and got my car fixed for a cheaper price then other repair places. Brent and his crew were very honest and straight forward. I will be going there the next time my car breaks down.
They lied. They were holding a post dated check and deposited it 10 days early. When we asked Dan why he did this, he laughed and stated " we got our money, so we are good." I want my 146.48 returned to me as a courtesy since he really messed up by doing this and then laughing about it to my dace. He had no remorse of empathy for the position he put us in by depositing the check 10 days early. Also the last time my wifes car was there for repair, they drove it 98 miles to "test" it, however we found out he was just using my wifes car as a parts pick up vwhicle. He did however RELUCTANTLY reimburse us 10.00 for the gas..... after I complained for a long time.
All Tech Auto was the first mechanic I spoke to out of 3 to encourage a full inspection before we discussing repairs and costs! They were thorough and honest to let us know what needed attention sooner and what needed attention further down the road. All Tech made a very small, minor mistake in which I would NOT have even noticed; however they humbly apologized to my face, showed integrity by telling me in full detail of the minor mishap and were fully ready to make right their little mistake!!!I was completely impressed with their business and will return to them for all of our auto needs!
DO NOT take your car to this dishonest shop! I was quoted $700 for a clutch repair and I paid up front. When I went to pick up the car the price had jumped to $1168! I said they should have called and authorized the overage like the law mandates. they said 'we couldn't get ahold of you'. They were going to keep my car until I paid and I finally got them to release it on the promise of future payment. The more I thought about it the madder I got so I decided not to pay. The owner showed up at my door and a shouting match ensued. Two days later my car was sabotaged in the parking lot of my apt building. Guess what got sabotaged? The clutch!
Horrible Experience! Had my car towed and was talked into having them repair my car by their towing people. They gave me a large bill for repairs and got my car back in exactly the same condition. They couldn't figure out what was wrong with my car but charged me anyway. Be careful in dealing with them - not to be trusted.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.