Best Western Northpark Inn
4809 SE Stallings Dr, Nacogdoches, TX 75961
Fax: (936) 560-1906
Swimming Pool: Outdoor
Property Amenities: Multilingual staff, Express check-in, 24-hour front desk, Express check-out, Free breakfast, Business center, Laundry facilities
No coupons available
I do NOT think this hotel deserves the one star. This hotel is NOT satisfactory in any respect. Office staff rude and could not answer simple questions. We requested a NONSMOKING room. Walked into the alleged "non smoking" room and walked right back out because it REEKED of smoke. Swimming pool was not open (during the summer) and looked gross. My family and I are avid stayers at Best Western hotels and I am sad to say this hotel has the name of Best Western because it doesn't deserve to have that awesome name given to such a crappy place. Needless to say, I checked in and checked right back out to stay at another hotel.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (936)560-1906. Sincerely,General Manager BEST WESTERN Northpark Inn .
We stayed at this Best Western and could not have had a better time. The front desk staff was so friendly and informative. She gave us information we didn't even know we wanted. We got maps of the town and all the best eating establishments along with what to order at each.. We were told of all the different places of interest in this oldest town in Texas. We want to come back here just to try everything we were not able to visit this time.
Our room was very clean and smelled fresh. The bed was so comfortable it was like sleeping at home. We slept so good we almost missed the breakfast in the morning. We are sure gald we made it though. We had waffles, eggs, juice, coffee and blueberry muffins.
We would recommend staying at this hotel to anyone visiting the Nacogdoches area. You won't be sorry you did.