I had highlights put in my hair and the owner came up to me while another person was working on my hair and said my hair was getting too hot. They rushed me to the sink to wash it out but kept telling me everything was ok. The next day during my shower I had clumps of hair coming out and my hair was breaking every time I ran my fingers through it. I called the salon on the edge of tears and the person I talked to suggested that maybe I had thinning hair but it wasn't their fault. I will never go to this salon again.