853 S Main St, Myrtle Creek, OR 97457
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Called in a single xL pizza, at 5:36pm was told it would be 15 minutes. Got there at 6:06, 30 minutes later & the highschool girls working there had not taken my ticket back to start the pizza yet. Now they played it cool until I paid, then told me it would be another 20 minute wait. I had frozen food in the car & was forced to go home 10miles away & come back.
They were NOT AT ALL apologetic, just gave the excuse that they had gotten busy. When I was finally able to pick up my pizza, the young lady handed to me very rude like & not friendly at all. Didn't open the box to show me the pizza or even say thank you..
They acted entitled as if I was putting them out by being there.
Funny thing is, I used to work there 20 yrs ago. It definitely is a different generation now.
Needless to say I've been a good long standing customer of the M.C. Figaro's, but not ever again will I step foot in there. Great Customer service & experience is EVERYTHING.
JUST NOT TO THEM.