What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
We came to Myrtle beach for vacation and our car started shaking really bad on the way here. We got here late Saturday night and tried to call mechanics first thing Sunday. We were afraid we would get stuck here, so we needed to get the work done fast. AAA ace was one of the only ones open on Sunday, so we called him. We are so glad we did! He was booked up Sunday, but came to us on Monday. He diagnosed the problem and fixed it all within about 2 hours. He was very honest and fair with the price. We knew being tourists that a mechanic could rip us off because we had to have it fixed fast. He didn’t take advantage of us and he was a great mechanic! We highly recommend calling him.
Not a single second was I confident with these people. Specifically Ray Ray, a family friend of many people we know. This man is a horrible business owner, DIDNT EVEN CALL ME FOR QUESTIONS OR TO TELL ME MY CAR WAS READY. I'm not making a single thing up. DISGUSTED at this Man and his 'business'. AND he was very respected from family friends, even my Father and grandparents... Here is why:I took my car in, he charged 2200 for headgaskets, didnt complete the job (mind you his workers had beers in their hand as I walked up to get my keys) Even Ray Ray was offering other people a beer as he described to me what he had done to 'fix' my car. I have to take my car back 3 more times after this still having the same exact issue I came with... (he also had some teenage kid driving. They stopped at dunkin donuts and left receipts in my car as I was waiting for 10 minutes when he said he was already there. ) The 4th time i take it to Ray Ray he finally does the work he was supposed to the FIRST time and I tell him I am still having the same exact issue and this is an exact quote of what he said to me. "I knew you were going to say this. You know what man, i don't want your money." I only said "OK" and left. This guy did the same thing to my Mother and the fact that my Father trusted him and all of our friends and family take their company vehicles to this man, and he still treated my family like this.. It disgust me. I believe he sabotaged my car as I am now having to fix the timing chain only a few months after seeing him - previously NEVER having any issues... His own Nephew could not believe my experience with him.
Paid $6493.47 for an engine with a one year warranty. The engine blew up in a couple of days, they have had my vehicle for 5 months now and are offering me $5352.50 to scrap my entire vehicle. We have paid out mileage to employees for using their own vehicle and have rented vehicles to cover the shortage of this van being out. They are basically asking me to give them over $1100 and drive my van off of a cliff. Honor your warranty or give me a full refund with mileage reimbursement and vehicle rental it's that simple. Spoke with the store manager Jerry, the district manager Mike and now their insurance company. Absolutely ridiculous. Take your broken engine out and just give me what I deserve, a full refund. After 2 months of it being at an NTB store they towed it to Ford, here is Fords statement: "The van was towed to our dealership on 10/13/2017. We were authorized to perform the initial diagnosis by tire kingdom. We had to replace the battery to start the diagnosis and perform a compression test. Found loss of internal compression, internal engine failure. Found cause was the upper radiator hose was not p[roperly installed, it was too long and kinked preventing coolant flow from the radiator to engine causing engine to overheat. Also has a hole in the valve cover, and needs intake manifold replaced. Estimate for repair is $8,800 plus sales tax. If no repairs are performed, the initial diagnosis fee, partial teardown, and new battery is $1058.64. in addition, there is a $30 per day storage fee starting on 10/15/2017."
Always professional! Quick turn around time and my car runs and looks perfect! I recommend this place for service or body!
Have been using Larry's for many years for RV and auto repair. They treat us right, honest, professional and courteous. I highly recommend them!
had my car looked at from this garage. they fixed the problem at a fair price, i was very satisfied with the whole experience. they even picked my car up and deliverd it back when completed . will use them in the future for sure ! thanks to Steven and your staff! rick
Got in and out right away lovely local family owned business. Some of the LOWEST labor costs in the area with techs who actually know what they are doing. I work at a large dealership in the area and still choose to bring my vehicle here very trusted have NEVER had an issue with Greg the owner or any employee there. Willing to even pick up and drop my vehicle off to me while I'm at work. Even comes in on weekends and works late if I need my vehicle quickly. Has ALWAYS called to get the work performed approved before going anything further then checking the vehicle out. Have purchased three vehicles from them never have had an issue with any of them and have sold them to other people whom love them. Repeat customer always happy to support local small businesses!
PLEASE, never have vehicle repaired/worked on at Auto Village Center on 3rd Ave!!! The owner, Greg was going to charge me $900 for used part that costs $320 @ AutoZone, I said no thanks will take somewhere else. Also, he told me $200 for repairs, after I get there to pick up my car, refused to give me keys until I paid them $400 in cash. They won't take debit/credit cards for payment (claim they don't have a machine), in my opinion, they are afraid when people realize the work either wasn't done & vehicle malfunctions couple days later, we won't authorize the charge through bank. Greg/owner refused to tell me where he bought the part for my car. After I kept asking him, he said "I don't have to tell you anything this is my business" then proceeded to say to me "where in the world are you from?"( indicating, in my opinion: he thinks country folk are stupid & he thinks women are as well). Greg talked to me like I was a piece of garbage!They didn't even want to write on the invoice/receipt what repair was completed, meaning fixed. Who in the world would wanna pay for something to be fixed without knowing or having some guarantee that it is ACTUALLY FIXED?!!!! This business will take your money & no guarantee of any kind or any time period on work/repairs performed there. Imagine spending a thousand bucks to fix something & the person who fixes it tells you, oh well, if this doesn't work or tears up 2 days later, too bad because we will not even attempt to make the repair right, (At least a 30 day guarantee or warrantee of some sort). It was horrible service, horrible price gouging, & I got talked to like a dog! What man even speaks to a woman that way? Please,Folks stay away from this business, Would hate for anyone else to be treated this way. The owner is furious, IMO, because I checked on the AC compressor part & found out how bad he was lying to me. ($900 there/ $320 at Auto Zone). ! They also have another location in Myrtle Beach.
2011-12 MERCHANT SERVICE AWARDS we come to you and repair your car on site and we offer the best warranties and services
Brown's Car Care is the best. Honesty with a smile! All my friends and family go here. Only one I trust with my vehicle.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.