I have never filed a complaint somewhere but I can say I will here! Dried out food, chicken was awful, ham and sausage could have been hockey pucks! All the signs said all day breakfast. After driving all day the kids wanted sausage gravy. At 2pm sausage and grits both are gone. $30 and this family of 4 is headed for McDonald's.
Great service and staff!!! Drive thru is tight for larger vehicles!! Overall clean would recommend this restaurant in the future.
It started off great, then the orders started being wrong, kids taking orders rudely, rushing people, they have good affordable food, had good service, here is a picture of my chicken char-grilled barbeque style sandwich loaded with mayo and a spot of barbeque sauce on the edge of the bun and it's always like that... Wish it was like it used to be, Manager has a great personality and polite, maybe he's overwhelmed, but it appears the good employees don't stay, it's a small cozy place inside, but hard to move around, forget it if you are wheelchair bound or have a stroller, use the drive-thru
Drive thru associate wanted to charge us $.25 a pack for ketchup after we spent $21 on 3 dinners. She was also talking about us to another worker while our food was being prepared. She wouldn't even come back to the window to give us our food. We got back to our hotel to find that our order wasn't even correct. The time that said associate took to talk badly of her customers, she could have double checked our order. The food we did receive was good but it wasn't what we ordered and the customer service was a joke. With so much competition around this business, you would think the customer service would be 100%. It definitely was not!
Worst restaurant and worst service I have ever experienced. Slow, did not receive anything I ordered (it wasn't a complicated order), and woman taking orders was flat out mean.
This company has very poor management skills and don't know how to treat the employees .
Had a decent experience. I choose to go bcoz I had a coupon. Food was hot fresh and served in a timely manner. Pretty good service
I was there today, February 18, 2013 at 3:30pm. The woman at the drive thru who has short dark hair and glasses is mentally disturbed. I pointed out to her that my order was wrong and she started yelling the "f" word. I also asked for a straw and she told me to "come into the store and get one if you have the guts." I could not stand this craziness, so I decided to give up and leave. As I drove away, she hit my back window with a pack of tartar sauce. It splattered everywhere. I think somebody needs to look into this. She is truly crazy.
The drinks at this location are overpriced. The gas station across the street sells The same drinks in a cup with ice at half the price.
rthis place is terrible having placed my order for 3 sandwiches the bill came to 17.65 i asked for arbys sauce and horsey sauce. what i got was 1 arbys sauce and 1 horseys sauce and 2 mind ya 2 napkins god forbid i spilled anything. I ordered a super reuben the sanwhich was terrible it was dry no sauce onit tasted like cardboard and this for $5.99. I had to got back in line for more nalkins and sauce when i asked for them instead of the manager bringing them out and apologozing for the stupidity i had to wait behind 3 cars forthese basic items. And on top of this my wife got pissed off cause i told the manager off. This was absolutley one of the worst fast food experiences in my life. It seemed like they scrimped on everything cause they most likely going bankrupt and given the service i dont wonder why.