What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
My car is notorious for eating spark plugs in a short amount of time. This problem has occurred for the past 2 years. I finally decided to take it to a new place, and I was told to take it to D&W. I told them when I dropped it off that I have changed the spark plugs 5 different times since 2016 and also gave it fuel injection services as well. I asked them to find out why my car eats the spark plugs. I also told them to give me a call before they fixed anything for an estimate and to tell me what is wrong with it. I dropped it off at 9am on Thursday. I did not hear anything all day. I decided to call at 10:30am on Friday and the lady who answers the phone said they were looking at it now and I should expect to hear an answer by noon. At 2:30pm the lady called again to tell me what my total was and I asked her what happened to calling me first. She relayed me over to the owner and he told me there was a "misunderstanding" and told me he put new spark plugs in and did a fuel injection service. My issues are these: He did not call me with an estimate and He also failed to do what I hired him to do and also failed to do anything with my car in a prompt timely manner. I was never told my car would be there overnight. In my experience with mechanics, this one was by far the worst. He charged me double of what I have been charged before for the same services. I will never drop my car off with D&W again.
DON'T HAVE ANYTHING MAJOR DONE HERE. I'm fairly mechanically inclined, but I don't have a lot of time to work on my own vehicles. Took my Jeep in to have a noise looked at, ended up having the engine rebuilt. After the rebuild the noise was still there. Had to take it back. They finally got rid of the noise by fixing a stuck valve. Took it in for another noise/vibration, they kept it for over a month and when I finally called they said they couldn't find the noise, to take it somewhere else. I took it home, crawled under it in my driveway, started shaking and wiggling stuff, and found the problem in a matter of minutes. I don't think they even looked at it at all. A few months later the "rebuilt" engine was leaking oil. I took it back 3 times trying to get the leak fixed. I mean you don't expect a rebuilt engine to leak within the first year. Picked it up for the LAST time today and drove it for a while. It's STILL leaking oil. I'm out $2200 and I'm not sure the thing was ever even rebuilt. After going through all of this I've run into other people who have had similar experiences with D&W. BEWARE.
Very rude lady on the phone. If you are going to hang up on your customers, why even have a phone number listed at all...? Wouldn't recommend, many other better places.
I would avoid using this wrecker service at all cost. They will call other services to show up without your consent and bill you for anyone of their trucks that happens to drive by. They will price gouge like you wont believe and if you don't pay will impound your vehicle.
Loved my experience. Dropped my car off for extensive repairs ($$$). I explained my money situation and I was told work would begin as soon as I could get the money for parts to Rick. About a week later I was able to get him the money, and due to workload he said it would be a day or two before he started and I agreed. He communicated through the the entire process what was going on and when the car would be finished. Then he even worked with me on paying the the labor charges. I will be back. Thx guys!!
Not mentioning any rick names, but...he kept the car for months and didn't repair it like he promised...he also charged us for unauthorized work that he claimed it needed...i would avoid this place like the plague!
Always do good work True to his word
Nix automotive is the best place to take your car! He always has your back and is great at what he does!
Very friendly and willing to help.
I recently had my engine replaced in my truck. After getting multiple estimates from other shops, Nick gave me a very competitive price and actually did the work for less than what was quoted. This has been the best engine rebuild I've had for as long as I can remember ( and I've had lots of engines rebuilt over the years) I will definitely have more work done on my vehicles by Nick in the future.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.