While on a short vacation in Muskegon, I began to have some serious brake issues. Being from out of town, I had no idea who to call besides the big chain garages in the area. Literally nobody was open on a Sunday during Labor Day Weekend. I found this mechanic advertising on craigslist and decided it was worth a shot before I attempted to fix them myself in the hotel parking lot. My text was answered almost immediately even though it was 7 pm on a Saturday. We set up an appointment for the next day.I pulled up the next day to a garage called Ernie's Auto. The owner and his son immediately pulled my car in and got to work. I ended up needing new brakes and rotors because one of the brake pads didn't release and ended up grinding down to metal. Even with a trip to get parts, they were finished in a little over an hour. The price and service was amazing. I can't thank you guys enough. I would give you guys 6 stars if I could.
AMAZING! We of course we strung around like Crazy at one of the Local BIG dealerships with all that, "You're 100% approved" stuff, and then denied after days of waiting.I called Karen and asked just a few questions, then we came in later that night, and had a car that same day!Karen was fast, sooooo soooo nice, easy to get along with, she made the process pain free, and we didnt feel like we were losing out like some people make you feel.The car was so clean, and we even took it to another dealership to have it inspected (Because you have 3 days worry free to return it, with no hassle) and the inspection came out so clean that the worker at the dealership offered to buy it from us!You can count on Karen and her Auto Repair staff to do a great job without any hassle!Car City...A Place where dreams of owning a great running car can come true!
I am a return customer of the Ryenbergs family's business since I was a young driver as well as my father! I am a mother of two beautiful girls whom I value highly, so the vehicle I choose has a top priority for safety and value. The Ryenbergs cared for those needs I believe this is my sixth car and I am beyond thankful. They are grounded in all the fundamentals that a good company should hold. Never a feel of trickery by any means. Honest. Fair. And caring. That my friend is the character that sets them apart from the big companies. I humbly thank them for their continue dedication to leading western Michigan for a safer road wa| for other mothers like me.
I brought my scooter here for repairs and was happy surprised that they could not only get parts for my chinese scooter but there hourly rate for fixing it was very resonable.They also sell scooter here that are very nice andhave some cheap prices,maybe if you buy one here you won't need any repairs anyway a great place for service thank you Loretta
Karen and Barry went the extra mile for me looking at several vehicles and being picky. They were respectful and friendly and most importantly honest and upfront. As an army veteran I would encourage other vets with credit issues needing a vehicle to give Karen and Barry a chance.
First time purchasing at car city in muskegon. Staff was knowledgeable and friendly. We were very impressed with the service. Keep up the great work! Love that your vehicle gets washed for you before you leave with it. Ask for Karen and Barry����
My moped wouldent run i bought some parts from r an r an she runs good now i went there picked his brain an he knows what hes doing its a good place to bring your scooter if you want it running they got good parts an good people work there
The staff at car city were very knowledgeable. Stopped in with questions left satisfied.. would recommend car city to any one looking for a good reliable transportation..
Staff is very courteous and has been great to work with. Had a few issues with the car and they took care of them at their cost. Great to work with
Great experience, helpful, and respectful. great prices on all cars on both lots. i recommend Jim's to everyone looking for a car or truck.