this place was a huge joke!!! Bought a gas stove, had nothing but problems. This guy was testing gas stoves with propane! His own service people admitted this. You can't use propane to test a gas stove. Call after another call went ignored. Check his BBB rating. He has an " F" rating! STAY AWAY
2034 Latimer DrMuskegon, MI 49442
From Business: GE Appliance Repair in Muskegon offers premier appliance repair services at competitive rates. Call or use easy online scheduling to book an appointment with one …
Two weeks after we bought a fridge, it stopped working. They said that it was under warranty for 30 days. After waiting two weeks for them to schedule service, they said that it wasn't warrantied anymore. We complained and they said that they don't do service work anymore. STAY AWAY from these people. Quality BS.
We purchased a washer, we got it home and it wouldn't drain or spin. After calling for three days, they sent someone out. They "replaced something on it" and left. It still didn't work. We called again and they sent someone out. They took our washer and I have been calling everyday to see the status. It has now been three weeks. They are still fixing it they say. I asked for a refund and conveniently they don't give those. I am fed up and considering pursuing a lawyer.
Purchased fridge, water filter leaked water. They came out the next day to "fix it," after waiting a day for it to dry it still leaked. When I called back they said they knew that probably wouldn't work but they figured they would try it anyways. After 2 weeks of calling the excuses ranged from BOTH service trucks breaking down the same day to bad weather. I was told I was the 2nd on the list for a service call, called 3 days later and was told there's 4 people in front of me for that day. Finally came out & the boss told the tech to just take the water filter off and by pass it so there's no filter. I purchased a fridge with a filter for a reason, he said I don't need a filter because I have city water. After refusing that answer the tech said he would order a new part and fix it correctly...we'll see if that actually happens. So far I am nothing but unhappy with this place, the fridge should have worked correctly when it was delivered the first day and they should have come back sooner than 3 weeks to fix it! No since of urgency & the only way they do come out is if you call several times a day!