Staff is very rude. I had put my car in neutral and took my foot off the gas and it bucked forward startling me. Put my foot on the brake and the guy standing there is yelling and waving his arms. I rolled my window down and he started yelling at me to put my car in neutral, I advised him it was a neutral and he yelled back at me that it wasn't because it moved forward. I don't know why it happened I thought it was because the car caught on the Belt pulling it in to the carwash. Very unprofessional and I think I'm going to rethink driving up there from where I live in finding another car wash. I've gone to this car wash for about 3 or 4 years and this is the worst service I've ever had typically it's not Primo, but today has me thinking it's not worth the drive. I would not recommend going there if that's the type of people that they have decided to hire.
Staff is very rude. I had put my car in neutral let off the brake and the car brought forward. It startled me and I put the brake on again, during this time he was yelling at me and waving his hands. I rolled the window down and he's yelling put it in neutral and put it in neutral! I advised him it wasn't neutral and he probably yelled back at me it wasn't because it wouldn't move forward. Very unprofessional
I came in to get my car washed and 2 boys, one with darker curly hair and the other with brunette hair were working. The brunette boy was spraying my car with my window open so i could pay him. I then stopped to tell him if he could wait till i pay the other kid and shut my window. The brunette kid said "God forbid you come to a car wash and might get wet." They also both had an attitude like I did something wrong. I paid for a $10.00 car wash and they did not even wash the back of my car. I don't know why these 2 boys were acting like this but it was awful. I had to come back around to get my front and back end of my car rewashed because they didn't wash it. I still had dirt and grime on my car. They were both irritated, cranky, and very zoned out like they didn't know what they were doing. I just hope the touch of class car wash might have a touch of class the next time i come in.
Permanent damage to vehicle body. Over the yrs I thought people were hitting my car side by opening doors into it, but then I noticed a distinct skipping pattern and scratches all over the car. My friend's car now has a deep scratch all down the trunk after going through car wash. Don't damage your vehicle here.