Roto-Rooter Plumbing & Water Cleanup
3731 William Penn Hwy, Murrysville, PA 15668
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|Mon - Sun:|
Services: Drain cleaning, Water heaters, Excavators, Plumbing, Drain pipe, Sewer cleaning, Septic tank
Cody, tech 339C, is the main reason I'm providing this higher rating. Mother Nature dumped on Pittsburgh, and it must have caused a backup in the dispatch desk. My husband was frustrated when our 4-hour apt window was missed, then when he received a call late day asking that we move our service call to the next day. He was able to hold Roto-Rooter to an evening service call and Cody came within the hour. He was professional, knowledgeable, and quickly diagnosed a cracked PVC pipe ~ 4' back from the discharge point was the cause of the flooding problems. He offered alternatives to correct the problem, a good representative of Roto-Rooter. Thank you, Cody!!
We had 2 gentlemen by the names of Chris and Leonardo. Both were very professional and very informative to our situation. We were given options from starting at a lower cost and if that did not work, what the cost of next step was. Both were also super friendly and amazing with our son. They were very busy today and were a small bit behind but they called to inform us prior and called again as they were on there way. I would definitely recommend them!!!!
Cody M. was very professional, friendly, knowledgeable and considerate of my home as he cared for my plumbing needs. I appreciate he took the time to explain my personal situation and he evaluated how to solve my plumbing problem in the most cost effective manner possible.
05/22/2012Provided by Citysearch -
I had a clogged drain and on a Sunday morning I called Roto-Rooters of Pittsburgh and they said they would send a Plumber between 8:00 AM and 10:00 AM. The plumber was at my door at 8:18. How cool is that.
I was very pleased with his service , and his name was Bill , # 268. I'm not sure Im permitted to give his full name but his intials are B. S. but his job performance was A.O.K.
I recommend the Murrysville Roto-Rooter to anyone who has a plumbing problem, they are prompt, polite and professional.
I walked into my laundry room and saw (eeeek!!) water dripping from several overhead pipes. I got the bucket brigade together and called Roto-Rooter. I spoke to customer service and was told that a technician would arrive between 8:00am and 10:00. And he did! His name was Bill and I believe his number is 268. Several things impressed me about Bill. He spoke very professionally but with kindness and concern to a customer on the phone when he did not know I was within earshot. Then he diagnosed my problem ( a new seal needed on a toilet) quickly and accurately, saving me from all my imaginations regarding plumbing purgatory or absolute doom. It is helpful to know that I can make an appointment and Bill will be the technician. I didn't have time to make any price comparisons so I hope the price was in the ballpark with other companies. But I do know that Bill beat most of the other technicians I have dealt with.
05/14/2012Provided by Citysearch -
We woke to a flooded kitchen on Mothers Day and was expecting company for a cook out at Noon. We called Roto Rooters and they were quick to arrive. The first plumber could not fix the problem, and he sent another plumber that ran the eel and unclogged the drain. Advertised $99 but it ended up costing $257.00. Expensive I thought but he was professional and got the job done with 15 minutes to spare!
05/13/2012Provided by Citysearch -
The Plumber, who serviced my Pittsburgh home, ""Bill"", was professional and explained everything. Obviously knew what he was doing. The price, however, for a very quick and routine drain unclogging was over the top, laugh out loud, out of the ballpark. Don't know how they can ask for it with a straight face. Would only use again if the situation was very desperate.
04/23/2012Provided by Citysearch -
Sunday morning we woke up to a clogged toilet. Nothing we tried worked, so we called Roto-Rooter. What we thought was going to be a quick fix turned out to be more complicated. Our service person Mark was very professional and quite cheerful, considering the disgusting, dirty task ahead. He diagnosed the problem and gave us a price. He, also, kept us informed of his progress and offered helpful tips to prevent the problem from happening again. We are very pleased with Mark and would gladly recommend him to others.
04/22/2012Provided by Citysearch -
No hot water on a Saturday afternoon! We called a local plumber in Pittsburgh who couldn't help until Monday. My husband then saw the yellow pages add for Roto-Rooter and called. Edwin came, diagnosed the problem and gave a fair price. He labored and called in Jesse who helped install a new hot water heater. He also told us our water pressure was way too high. We corrected that problem also, preventative maintenance. They worked until 9pm without a peep of complaint due to their 24 hour service. My husband was so impressed by their work ethic, cleanliness, and respectfulness.
04/17/2012Provided by Citysearch -
Greg Leeper saved the day for us on 4/12/12. Our family from NY (five people including three teens) kept our two bathrooms busy. All of a sudden the downstairs toilet would not flush. The water rose to the top each time we tried and we feared it would overflow.
We ran to the Yellow Pages and located Roto-Rooter. Within a short time Greg arrived. (He was at another job nearby). He snaked the line and put a camera down to make sure the line was clear and the water properly running. Within a short time, to our relief, all was well and the toilet was up and running.
Greg was very pleasant and very knowledgeable. We made the right choice in calling Roto-Rooter.
Thank you Greg!!
04/10/2012Provided by Citysearch -
Bill Slade came out to repair our toilet that needed a new fill valve, flapper and water supply tube. He was efficient, friendly and respectful of the kids, cat, dog and multiple phone calls that I had to make while he was here. The toilet was fixed quickly. Thanks!
Developed a leak under my bathroom sink at 1:00am Monday morning before going to bed and had to shut off the water to the upstairs bathrooms. Next day called a plumber but was told they could not come until Wednesday. Called Roto-Rooter and they said they could have someone there whithin an hour and a half. The plumber (Jeff) called to verify the time he would be there and he arrived on time with his assistant (Matt). We discussed the immediate problem and another ongoing problem with a leaking shower. I was quoted a price for the repairs which seemed reasonable for the work to be performed. Work was completed in a reasonable time. Now when I turn off the shower the water is off (no more leaking shower) and the leak that develped under the sink is fixed. Very happy with the service we received from these Pittsburgh Plumbers. Great Job.