When I picked my wedding dress up, half the work discussed and paid for was not completed. Then I was charged additional money! The worst part is the bustles ALL broke not even 2 hours in, the modesty piece fell out!, and the bra cups kept rising above the dress... very disappointed!
I was very pleased with my experience the last time I got my dress from A Special Touch! All alterations were perfect! I was very pleased with the s…
19. David's Bridal
2615 Medical Center Pkwy Ste 100Murfreesboro, TN 37129
From Business: Welcome to David’s Bridal Murfreesboro, Tennessee store, serving brides and special occasion customers of Fosterville, La Vergne, Smyrna and more. David’s Bridal …
My daughter is a juniors bridesmaid in a wedding and needed some alterations done on her dress. A friend from work told me about “A Special Touch” so I checked her out. The initial experience was pleasant I would say, she met us with a friendly tone and proceeded to tell us everything that need to be done on the dress, given she is the professional here I trusted her to know what she was doing and to fix it correctly. A few weeks later I went to get the dress and it did fit but when looking it over there were several mistakes (noticeable mistakes ) that I saw and I’m not a professional. I have attached pics of them along with my post for you to see with your own eyes. I had to pay 165.05 for the dress and then 162.44 for the alterations and then another 50.00 to another lady to fix the mistakes of Deana’s alterations, so I now have 377.49 tied up in this dress that my daughter will wear for one day. The mistakes on the dress was she used white thread on a champagne colored dress so that was super noticeable, she tore some of the seams and left them torn, the seams were not lined up at all, and I believe from my experience of using a needle and thread she hand sewed some of it. WARNING ... if you don’t want to have to pay for a TERRIBLE UNPROFESSIONAL job don’t take your items to A Special Touch in Murfreesboro. I did take the dress to Gabbys Alterations in Murfreesboro to have the dress fixed and was extremely pleased with their customer service as well with their professionalism, honesty, and caring attitude toward their job and your happiness with their alterations... would HIGHLY RECOMMEND GABBYS ALTERATIONS TO ANYONE
I was very pleased with my experience the last time I got my dress from A Special Touch! All alterations were perfect! I was very pleased with the service, and I recommend this prom dress store to everyone!
I concur with the product review about the owner of the shop being all about the money. She is a true salesmen on the front end but make sure whatever you do and agree upon that it is ALL put in writing with a copy of your hand prior to walking out the door. We were fully taken advantage of an alterations on the dress that was purchased from her store at a previous location and when we picked it up nothing had been done and she accused my daughter of losing weight. This dress was going to be worn in a pageant so we were at her mercy because we needed it ASAP. I will never do business with her again and hope I can prevent anyone else from doung so based on her extreme unprofessionalism.
I am going to make this short and to the point. This woman is all about the money! She talks bad about the other shops in town by saying I won't say where but... She says free alterations but all I got was a modesty piece and that is not what we wanted. When you go in to try on dresses she is all about you and oh so helpful but after she has your money forget it you are no longer anybody and has no time for you she is to busy trying to hook another poor soul and take their money!! I would not even give her 1 star but it made me give something.
Yes, they are busy & will be a wait. But, the girls there are so sweet and helpful I would never buy a dress from anywhere else.
I recently went to the white room to buy a prom dress. I have herd mixed reviews on this place some say they call you fat laugh at you and some love it. I really over all thought it was okay I wasn't called fat I am by no means "skinny" the girl that helped me was my age or slightly older she actually picked out the dress I ultimately chose. I didn't love the crowd or how you can't make appointments except if you are trying on a bridal gown. Because it was soooo over crowded. I don't really like taking pictures of the dresses because lots of them look a like and you can't pick them out of the photos. I don't like having to come out of the dressing room into the open of the entire store. There is no privacy I am quite self conscious and when I'm trying on things I don't want to be looked at or having other girls cut their eyes at me while I'm trying on a dress that doesn't quite fit. I would prefer a quite place and more privacy. I did like the dress I picked out but online the dresses DOES NOT look like the dresses at the store. Do not buy online. I almost bought this dress that was so cute or so I thought and went to try it on and it was horrible looking. Over all it was okay I did buy a dress their for prom. I am happy with the dress.
This place is absolutely horrible. I bought my wedding gown and bridesmaids dresess through them and my advice is to stay away if you don't want an absolute headache. First, they repeatedly told me I was size 8 when I am a 4 and swore the designer ran very small but of course the dress swallowed me and needed alternations. I could deal with that but the major issue was they ordered the wrong color in my bridesmaids dresses when the correct color was on everyone's receipt. The dresses were supposed to be dark orange, which was called catalope by their swatches, and we received dresses that looked like Pepto-Bismol pink. The manager said there was no possible way to get the same dresses in on time, and we only had one dress as an option to order that she could get in on time. Of course, it was a completely different style dress and very simple. The only good thing I can say is that they ate the alternation charges because these were long and I wanted short and they had to add a strap, etc. However, it was obvious there wasn't much attention paid on them. The length of one of the dresses was completely loped sided on the side and front, and another dress came down longer than all of the other ones. I will say the seamstress is a very sweet woman and easily the best person to deal with there, but you cannot expect much when a person is not getting paid for a screw up by someone else. Even without the screw up it is obvious most of their worker's are not knowledgable, rude, ditzy, and only care about the initial sale of a dress and nothing else. One of the sale's associates pushed my sister-in-law who has an athletic slim physic into ordering a 20 because she would be almost 8 months pregnant for the wedding, and would not take no for an answer. Go figure the seamstress had to completely change the dress because it was so big. The same went for the flower girl's dress of ordering it too big. It is poorly ran bridal boutique and I would not recommend it to anyone. Trust me, their customer service stops after you order and pay for half of your wedding gown, prom dress, etc.