My son's Dodge Charger broke down (alternator quit) late on a Friday night, in Dayton, TN - about 100 miles from Murfreesboro. Southern Belle towing responded immediately and professionally. They communicated with me throughout the process and brought the car over 100 miles back to Murfreesboro. The driver spent basically all night on the road to make it happen, so I could get the car repaired and my son back to college on Sunday evening. I can't thank them enough for their prompt, courteous, and professional service. The driver texted me updates, and I was able to pay the overage on miles (from my roadside assistance allowance) by phone when they got the car back to Murfreesboro at around 5:00 am Saturday morning. This is a class-act tow company with reasonable rates, great equipment & people, and attention to customer satisfaction. I highly recommend them for any towing need, especially if it requires a long tow.
2285 Hurricane Creek RdLebanon, TN 37090
At 1230 am 12/04/2012 my husband had flat. He was travelling to Missouri and had many miles to go still with his cell phone all but dead and no way to charge it. After calling several places to whom acted as though my call was an inconvenience to them, Jason at Southern Belle Towing and Recovery, answered not only once but several times to not only find a tire for my husband, but let me know that he had gotten there safe to get the tire and even made it possible for my husband to be able to charge his phone so we could keep in contact the remaining 7 hours he still had to drive. Words cannot express my thanks and gratitude for the extra steps that were taken to aid my family. This was by far customer service, but acts of pure human kindness and care. Thank you deeply from the Collins/Dwyer family and Merry Christmas and God bless you!
Wheel axle and frame came apart while my mother was driving to church Tuesday morning..and her mechanic referred southern belle towing and these guys came out and couldn't tow the car because the front end was sitting on the ground dragging. So he jacked the car up with a car jack, put a block under it...went to the auto parts store not 1,2, but 3 x's until they gave him the right part....came back fixed the frame & axle..put it together...towed the car to the shop and only charged her $75 for labor and parts...All of this at a shop would cost you at least $350..and all under 2 hours....These guys are the best i've ever seen or heard of!! Wow...who does that??
OMG they are a GOD SENT BLESSING!! I am so glad I called! I needed towing and a regular mechanic probable would have charged me a arm and a leg to diagnose and fix the car! I'm a single mother of three with little car knowledge, most mechanics throw me quotes that are very high for any car issues I have. JASON saw the issue and had the car running in minutes and it didn't even need towing!! Jason you are such a honest and upstanding man and I appreciate you so much. If I ever need towing again, no other company exist. You're it! Thanks again! You're the best!
A Nice Gentleman Jermey, came out to Tow my Ford Focus on July 26th to Ford Service . He was very Nice and Helpful. He and I had Great Conversation on way in. He was very Professional about the care of my car when loading it. He also opened the passenger door for me and helped me into his truck, I give this Young Man a A+ for all . If or when I would need to use your Towing Company again, I would for sure ask that it be him who comes to help. Thank you very Much Sherri Patchen 615-517-9382
My Lexus had been stuck in the ice and snow on a soft grassy area. Wesley Ford was prompt getting to me, he showed up within 30 minutes of my call. He explained to me the process and relieved me of all anxieties concerning cost and possible damage. My car back on the road in no time. I should have made Southern Belle Towing my first call. Now they are on my speed dial. Thanks guys, I appreciated that.
on 2 15 2013 i called several towing services and got no response i got in touch with southern bell towing and they came right away and was very friendly and got my vehicle to the shop for me at a very reasonable price i advise if you need a wrecker service call southern bell towing you wont go wrong they are great and reasonable thanks jason you are the best god bless you and your family
Impressed from the start. After calling other places that made me feel that I was bothering them to call for a price for a 60 mile tow, Southern Belle was prompt and courteous. Not only were they considerably less expensive, but kept me informed the entire time - from pickup to delivery. They will definitely be my first and only choice if I need another service of this type in the future.
Starter went out on my hobby car. I called my buddies at AutoZone for a refererence for a tow truck. I called these guys. They gave me an ETA of 15 minutes... not use to that. My suspicion was they didn't want me to call another company. End result, my car was back in my garage within 30 minutes from placing the initial phone call. Great AFFORDABLE service when I needed it the most.
Thanks Southern Belle for your help today! I had a major malfunction coming off I-24 in Mboro and called Progressive to set up a tow-the automated callback said it would be an hour, but my vehicle was at its destination and I was home in 30 minutes! Fast service for a Friday night during rush hour! If we ever needs tow again we will definiteLy request you!!