I have always had an AMAZING experience at World Alterations. They go over and beyond to satisfy their customers and provide excellent service. Highly recommended!!!!
They are Very professional, honest, and have a quick turnaround time! I have used World Alterations for several bridesmaid dresses and have been pleased every time.
He did an awesome job on my last minute dress alteration. I brought this dress in on the 19th and he had it alerted and ready on the 21st. He even steamed out the wrinkles for me.
THE WORST CUSTOMER SERVICE EXPERIENCE EVER!!! We just moved to Murfreesboro and have been getting clothes altered to our exact specifications for years and my husband normally gets his pants hemmed longer than normal. Well, the guy said (rudely) that that's not how pants should be hemmed and he slapped my hand because I was reaching for the bottom of my husband's pants to show him. After telling him about 10 times that this is how we like them, the man said ok and started arguing with another customer that drove a few hours away. As we were preparing to leave, he yelled, "you must pay today" (he assumed that we weren't going to pay until we picked the pants up---even though most alteration places give you a choice. Well, as we were preparing to pay, we asked when the pants should be ready (most folks would have left by now), he yelled one more time (which was the straw that broke the camel's back). He said, "IF YOU DON'T LIKE THE WAY THEY FIT, IT'S YOUR FAULT!!!" I just walked out!!!
I dropped 7 dress shirts off on 1/18, and she asked me to pay for the alterations up-front which is understandable. She said they would be ready on 2/2. That seemed a little long, but I just assumed she was busy. I came back on 2/6 to pick them up, but she said they wouldn't be ready for another week. Confused, I referenced the 2/2 pick-up date on my receipt, and she just gave me a passive "sorry" and sent me on my way. So I come back the following weekend (2/13), to pick up the shirts, and they are actually ready this time. Since I had already paid up-front, I politely asked if I would still be charged the full amount even though she was 2 weeks late on her original commitment. She defensively stood by the full charge even after I explained the inconvenience this whole process had caused me. She simply shrugged her shoulders, and gave me her same passive "sorry". It's safe to say she will not be receiving anymore of my business, and I'd advise you not to give her any of yours.
They are amazing!! Brought in a bridesmaid dress...one week before the wedding that was too small and they made miracles happen with a small piece of fabric!! The alterations were flawless!! You are crazy if you don't take your garments here!! Friendly & affordable! !!
do not use. I took my daugther's $1000 prom dress to add a little length due to her height. Mai took the measurements and assured me she could complete the work. It took over 14 days and when I received the dress it was not long enough. When I asked to have more length added she indicated I would need to pay more money. It was her responsibility to measure the length correctly. It was disappointing that she was not willing to correct to ensure we were happy with the service. in addition, she requires full payment prior to alterations which is an issue when the work is not completely properly. Please use someone else but no Mai's alterations. The work is ok but the service to ensure you are satisfied with the work is horrible.
I had 4 pairs of jeans hemmed. They look great and the shop was able to get them done in the time frame I needed them in. Great customer service! A+!
My wedding dress ended up a tad too big and was very uncomfortable the day of my wedding. It also hung off of me and looks bad in some of the pictures...disappointed.
Alterations by Chris is the best place to go in Murfreesboro if you need wedding dress alterations. Having spent a lot of money on my dress I wanted to make sure I took it to someone who knew what they were doing and Chris completely knows what she's doing. I walked in and she immediately made me feel at home and put me at ease by showing me exactly what she was going to do. She even made suggestions that made my dress all the more beauitful. I had a sash that was missing a few beads and Chris took it upon herself to add the beads back into the sash and didn't even charge me for that. She really is the sweetest lady and made sure I was 100% happy before I left with my dress. Having loved my dress when I bought it, I love it ten times more with the alterations because it truly looks like it was made for me after Chris worked on it. Thank you Chris! My whole wedding party is and will be coming to you!