If it wasn't for the fact that they had the wig I wanted, I would not go in. Very rude and treat you as if they think you would steal from them. I will never go back. I had an elderly lady 83 years old with me and she is still complaining about how they treated her. Management needs to learn old fashioned American customer service or go back to Asia. I'm not a racist as my family is Asian. They just need to treat customers as customers and not as thieves.
I travel 2 hrs to get my hair done at this salon. The people and service are above excellence. I would highly recommend this salon to anyone woman, …
I went into this store on Friday looking for a week I asked the clerk about the wigs being frizzy and she said that people have been trying the wig on so that was why it looked frizzy she got a new one from the back for me and I didn't question her when I got home and opened it up it looked like somebody had been wearing it for 2 weeks I tried to take it back and the guy there said he didn't take wigs back so I'm out $32 because of a lie
Both my daughter and I have both had hair cuts here and they are exceptional. Great customer service (for kids too!) and they always work to get me in when it is easy for me. Great place!
This was the worst business I have ever entered. The people there were foreign (which I absolutely don't mind) but they yelled at me in a strange language MULTIPLE times for touching things.. Or for trying to try on any wigs. And I picked up a fifteen dollar wig here, it wasn't EXTRAVAGANT.. I honestly ran out crying because of how rude they were and how uncomfortable they made me. When I called the next day to tell them what a terrible experience I had had they hung up on me and when I tried calling back they said they'd done nothing wrong. Needless to say I won't be going back there and I think EVERYONE should keep away!! I'm a quiet lonesome 21 YO girl who has an anxiety disability. I don't cause anyone any trouble.. I should be able to buy a wig without having a panic attack. I wish I could give a negative amount of stars. I made this YELP just for this review. Save your day and go to the wig shop on memorial.
Hair Production is not a reliable business. I have had my hair done their and it turned out yellow, with stripes. I was embarrassed as others would ask, who did your hair? I spoke with the owner he tried to fix it but not much luck. Damage already done. The lady at the front desk was rude. They made me feel so uncomfortable while there I wished I had gone somewhere else. I stayed because I was trying to allow them to make it right. I have a very busy schedule, work full time, school full time, take care of special needs matters, and more. They want me to work around their schedule and not mine. While their they talk about other hair stylist poorly, this is totally unprofessional. I have been there two times ones for color and cut ended up looking like a skunk. Second, for them to try to correct the error. I recommend not using this salon ever!!!!! Beware!!! You do not get what you pay for, just letting the public be aware!!!!
I've been going to Hair Productions for years. They keep a specific hair color/ rinse for me when they have stopped selling the other colors. This product is perfect for my hair. They gave always worked with me and my crazy work schedule!
Don't go here !! I got my hair done yesterday by Jen Scott. I came in for a root touch up , trim ,and extension removal and replacement . She assured me I'd be happy with service . She told me what she was going to do partial blonde highlights instead of root touch up .... she not only turned my hair purple in some places , but did NOT go all the way down the strands she did highlight making my hair two toned !! Then she layer my extentions in wrong. Instead of laying them out by length , she placed them wherever and was rushing !!! Then gives my hair a trim ... my hair butchered and choppy now !! I'm balling my eyes out in her chair telling her exactly what was wrong , then get up to pay for a service I HATED ... $200 !!!! Her response was this . I spent 4 hours on your hair that's why I'm charging you $200 . ?!?!?! My hair is purple , two toned , and choppy and because you spent 4 hours destroying my hair you charge me $200 ? Now she doesn't want to fix it and told me to go elsewhere because she doesn't want to deal with the " drama " NEVER again.
i recently went there after moving here from Los Angeles. The first place I went botched my hair. Here I met Christy and she did a great job on my hair. She bleached and cut and styled my hair--and she did a GREAT JOB. I AM SO GLAD I FOUND HER AND THIS PLACE
Excellent service!! Kim was extremely nice and took good care of me
Kevin there is a hidden talent. Does amazing color and cuts!!! Worth every penny and way more!!! Always ask for Kevin!