placed order for pickup only to have egg rolls missing when i called very rude person told wife come and get them (should have been correct first time ) when she brought home had to threw out due to bitterness 31.00 is pricey for take out dinner dut was good in past weekly customer turning to other players in town with great chinese not good customer relations here
5101 Washington St Ste 26Gurnee, IL 60031
From Business: Chan's Chinese Restaurant Located at the corner of Washington and Route 21 (Milwaukee Ave) in Gurnee, Chan's Chinese Restaurant serves classic Cantonese and Manda…
30. Big Bowl
215 Parkway DrLincolnshire, IL 60069
From Business: Big Bowl Restaurant offers a wide range of Chinese and Thai food. The restaurant offers a variety of appetizers, chicken dumplings, vegetable pot stickers and egg…
So my friend and I got here over an hour ago. It took over ten minutes for anyone to ask if we wanted anything to drink and them over ten minutes for one water and one diet coke to come. The waitress said they had to wash more glasses. Seriously? The restaurant wasn't even full and they didn't have enough glasses to serve the current customers? Give me a break.So currently it's been an hour and fifteen minutes since we arrived and still no food.Only come here if you want a VERY leisurely meal.
This place is amazing! This is a local restaurant and I have ordered from there at least 50 times! The food is not greasy and their service is really friendly! Even though I have ordered that many times, I have still not yet tried everything on the menu yet or their sushi menu! They just have so much variety! It is hard to stop ordering my usual orange chicken, along with crab rangoon, and chicken and garlic sauce! Once you have found something you like, for sure you will be stuck to it!
AWFUL customer service. I was told I was a little over their 5 mile delivery radius but that they would deliver my food. My food arrived, I tipped the driver and told him to please tell the owners that we appreciated them allowing delivery. I opened the food and realized we were missing the chicken fried rice. I called and was told that we lived too far away for them to deliver the missing food. I explained that I ordered $30+ worth of food and that I expected all of it to be delivered. The lady would not budge and refused to deliver the remaining food. I will never order from here again!