I like them until I start the phone goes to voice mail saying busy with other customers after 30 minutes.hire someone who will pick up the phone after calling 1hr plus.
I use this cab alot and this morning I was told 2 1/2 hour ago that the cab would be here in 45 mins still now cab is here and I feel as though if I should receive my refund because I did a round trip paid my money and still did not catch my family to get my house keys before they left for two weeks.
Mr Nice Guy LLC has been closed for over a year . We have tried to dismantle this page on serval occasions. however , yellow pages will not delete this page .
The female dispatcher was very rude even resorted to calling me names. The driver wasn't much different he asked if I had enough money for a cab. I gave pdq over $100 last week and they will never get another penny of mine. There are much better choices out there.
If I could leave a half star, I would, just because the driver was apologetic and trying to do his job. I needed a ride home from the emergency room and called who I thought was another taxi company. A few weeks ago when I needed a ride, I called PDQ and after being told "25-30" minutes and waiting 40 I called somewhere else, and they showed up in 15 minutes. So tonight I called and was told the same thing "25-30 minutes". Clearly, if I'm calling for a ride from the ER I am NOT feeling well. I waited for 45 minutes and when I called the dispatcher said "he's on his way let me call him and find out where he is" and hung up on me. I called almost fifteen more minutes later and she goes, "well hon, it's Friday night, that's not unusual to wait an hour on a weekend". Well, then don't tell me "25-30 minutes". I called yet again when it had been an hour and fifteen minutes and said "I'm still sitting outside of the ER, I'm tired, in pain and cold," and this lady had the nerve to say, "well, if you're cold then why are you waiting outside?" Because the ER is about 60 degrees INDOORS! So the taxi finally arrived and I realized I called the wrong company, and that's why it took so long. The driver is getting directions for this rude lady dispatcher who is all over the place. She had MY address wrong anyway, and I had to wait for the driver to try to get all of the calls she was giving him in order. BTW this was 9/13/17 at 10:44 with the driver not showing up until 11. So, I apologize for the long review, but just don't even bother trying to use them again: there's a big difference between 25-30 mins and an HOUR and fifteen minutes, they had the wrong address, and the dispatcher was rude. Oh! PS: their door on the passenger side was broken, so after sitting outside for over an hour waiting, I had to get out to let another passenger in, which may not have bothered me if I hadn't given birth less than three weeks ago.
Got a nice ride back from the ER following a car accident. I did wait a half hour but I don't think that was a real problem. The silver SUV was very clean and the driver was very pleasant. My ride to the ER with PDQ Taxi was horrible.
Last Saturday, I was driving and another car hit my car at a four way stop. Did not need an ambulance but needed to be checked at ER. Called PDQ Taxi and the "driver" arrived in a beat up unmarked van. He beeped his horn from the street instead of driving into my driveway. I had to ask him if this was actually a taxi because it was in such horrible shape. It was beat up and dirty inside too. He said he would take me right to the front door of the ER so I would not have to walk. Who would drop a person a distance from an ER. I told the folks at the ER about this and they gave me the number for Express Taxi which is more of an Uber Taxi service 765-606-9893. The driver arrived in a new clean silver SUV and charged .50 less than I paid for the earlier horror show to the Emergency room. I am telling all of my friends if you ever need a cab, call Express Taxi. PDQ was a terrible end to a bad day. I would give negative 10 stars if I could
I have enjoyed being picked up by them many times. Yes they can have problems at times. They are still the lowest price of most of them.
RUDE!!!! Said they were pulling up any minute and an hour later NOTHING!!! I called to ask what was taking so long and the female dispatcher told me "it wasn't her problem"!! And then HUNG UP ON ME!!!!NEVER AGAIN!!!
Extremely unprofessional. I called over an hour ago and was told my driver would be here in 30 minutes. I normally have no issues with this company but after about 45 minutes i called to check on the taxi to see if it was almost here. The woman on the phone told me shed call the driver to check. She never called me back so after about an hour of waiting I called to see if she spoke to the driver. She said they would be there in 5 minutes, laughed and then hung up. It has been an hour and 20 minutes and they called me back and hung up. Im extremely disappointed.