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Open Extended Hours During Back-To-School. Visit Website For Current Store Hours

Business Description
Large selection of new and used college textbooks for purchase or rent. Ball State University sportswear, gifts and school supplies. Ask About the T.I.S. Rewards card.
Hours

Regular Hours

Extra Phones

Fax Number: (765) 287-2459

TollFree: (888) 723-6404

Payment method
amex, discover, visa, master card
Location
The Village
Accreditation

Member National Association Of College Stores (NACS)

AKA

Cbx College Bookstore

Cbx Bookstore

Other Email

Categories
Book Stores, Used & Rare Books
Other Information

Parking: Lot

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Reviews

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Cottageon the lake

08/19/2010

Provided by Citysearch - 
Overall
Be careful of the rental program, use TIS instead.

We used the rental program and got burned.

We returned the books as per the guidelines and all were accepted and credit back but one.

The clerk told us that this particular book was no longer used and they did not want it back. This turned out to be an error on the clerk's part.

We were then charged for the non-returned book. We have e-mailed and called and finally got a very curt note saying they would not correct the error, then refused to further respond to questions.

Employee errors are understandable, but the company should step up and fix the problem rather than ignore contacts and rudely tell us to go fly a kite.

I would suggest TIS, they have a better reputation.

whitersmd

06/28/2010

Provided by Citysearch - 
Overall
Muncie' WORST

CBX has the worst customer service, and their books are more expensive than TIS and the BSU Bookstore. They accidentally put two books in my bag that I didn't purchase, and when I brought them back to them, they scoffed at me and acted like I tried to steal them. I have never stolen anything in my entire life. When I spoke with the manager, she said I shouldn't have taken the books. What? I didn't. She put them in my bag, and I didn't realize it until I got home. I could have made a lot of money by selling those books...esp. since I don't have any money. I can't even buy food right now. And they scoffed. DO NOT go there.

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