PDQ Taxi Service
200 S Madison St, Muncie, IN 47305
PDQ Taxi SVC
Wheelchair Accessible: Yes
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ZERO Stars!!! I have used PDQ Taxi several times and literally every single time they take at least an hour and a half. Also the customer service is horrible. They are very amateur as if this was ran by a couple of idiots who don't know how to run a business. I can't even express my dissatisfaction with PDQ. Put them out of business immediately.
Wish i could give zero stars The customer service sucks the cabs are unsafe their drivers talk and text on their phones while driving most even smoke when its against the law. The dispatcher sits in the office sleeping while one either drinks while he's there and to top it all off they rip off their drivers lie about how much they are getting and lie about tax papers because they are that unprofessional.
There is no reason to use PDQ Taxi. I waited 1 hour 45 minutes for a taxi. After it arrived I was driven around Muncie to ghost rides and had to sit through 3 other pick ups and deliveries. After 49 minutes I finally arrived at my destination (which was only 6 miles from my starting point), I should have just walked; sub zero temps and all. I am forced to give a rating. I would prefer to give negative stars, but that is not an option.
PDQ TAXI them funky smelling Taxis.... N had the nerve to charge $1 per minute in waiting time as if i were told this Wth u better know i ain't the one for Crazy Mess this cab i called ONLY because my car has been broken down for a minute but u better know i will not be calling em again unless i have to go to ball n hav ABSOLUTELY NO OTHER WAY very unprofessional but i guess thats why they are the taxi place huh smdh
This cab company is the worst. Freaking joke. I had to wait 3 hours with the original wait time 30-45 mins, after calling ever half hour past the original time, promises of being there in 10-15 mins or we are sending someone now, the can never came, then I called back the last time the dispatch told me oops didn't know you had not been picked up, like really? Then to deal with attitude the entire time from dispatch. Will never use again! Don't waste your time,energy,and money!
I wish I didn't have to give them any stars. As a bartender I've always referred them to customers but tonight three of their employees were equally rude. Even the owner. If they don't believe in customer service regardless of the fact it is their job then call cardinal taxi. Way better customer service. It doesn't matter if I call you at eight p.m. Or three to help my customers out. Customer service is your job and if you want to be rude then ill do whatever I can to make sure no one uses your services.