Unfortunately, they have a very strict policy of no refunds. I purchased an inexpensive fridge for my garage but when I got it home noticed a smell of cigarette smoke. Really unfortunate, as it was the perfect fridge. They do not have a comparable fridge to trade out and will not make any exceptions to their policy. They say they want return customers, but I am unconvinced.
Great guy! He is a nice man will be there when he says or you will get a call letting you know when he will be there . If you have a appliance that needs fixing Hank is the man to call,you will talk to his answering service