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Massage Envy - Mountain View

(2 Reviews)

1040 Grant Rd Ste 110, Mountain View, CA 94040

(650) 961-3689

CLOSED NOW
Today: 8:00 am - 10:00 pm
Tomorrow: 8:00 am - 8:00 pm
11
YEARS
IN BUSINESS
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Business Description
Our therapists are here to alleviate every ache, pain or stress — no matter how small — because we agree on one thing: The good life should actually feel that way.
Hours

Regular Hours

Payment method
amex, visa, discover, master card, all major credit cards, insurance
Location
Grant Road Plz
Neighborhoods
Miramonte-Springer, Cuesta Park
Categories
Day Spas, Massage Therapists, Skin Care
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

Specialties: Anxiety & Stress, Fibromyalgia, Reflexology, Fibrositis, Tension

By Appointment Only: Yes

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Reviews

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David Y.

04/29/2015

Overall

Massage Envy billed me for 32 months, $1920 without even the courtesy of notifying me that they were resuming my suspended account. I happened to look at my credit card account and saw an automatic payment to them. What? I had been a member long ago and when I hadn't used the membership for 6 months, I told them I wanted to cancel. They said I would lose the 6 massages I had built up, but that I could suspend my membership and not lose them. This I did. 38 months ago. Then I forgot about it. 6 months later they started billing my card again without mentioning this to me, ever, for 32 MONTHS. That comes to $1,920. Sure, blame me for not paying attention to that credit card, but they are brazenly taking advantage of my mistake. Their answer to me is basically: "Tough." I can't imagine that a customer friendly business would hold to a policy that would bill someone for two years and 8 months for absolutely zero services and with no reminder that the billing was going on.

peggy.perez.90

03/25/2013

Overall

They have awesome massage therapist. Peggy is the best, She really knows the body. She really helps with my range of motion.

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